Required skills

communication skills to

interact with clients

seek direction and advice from supervising hairdressers

check client comfort during the rinsing and neutralising procedure

technical skills to

thoroughly and evenly rinse chemicals from hair

remove excess moisture from the hair

evenly apply neutralising products

apply salon safety procedures at the basin

prevent possible skin damage to client and operator

literacy skills to

interpret product information instructions and safety data sheets

interpret relevant salon procedures

numeracy skills to

measure and apply neutralising products to minimise waste

manage processing times effectively

Required knowledge

the consequences and effects of neutralising products in setting the reformed shape of the hair

product information instructions and safety data sheets for the product being used

salon procedures relating to

client comfort and safety

operator safety

health and hygiene

the protection of client and operator skin and clothing during rinsing and neutralising

waste minimisation

waste disposal

water efficiency

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

consistent application of safe work practices in regard to the neutralising service and safe use of product according to manufacturer instructions and product safety data sheets

consistently ensuring client comfort and safety throughout rinsing and neutralising procedures

thoroughly rinsing reformation chemicals from the hair and evenly removing excess moisture prior to the application of neutraliser

evenly applying neutraliser so that hair is not disturbed and the whole area is treated and timing the process according to manufacturer instructions

removing neutralising chemicals and rods in a manner that does not apply undue stretch to newly reformed hair

Context of and specific resources for assessment

Assessment must ensure access to

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

a fully equipped basin services area which includes as a minimum

back wash facilities

client shampoo chairs

adjustable water temperature and shampoo spray attachments

neutralising products

a conditioning treatments range

a plentiful supply of clean towels

clean client gowns

documented salon procedures such as

methods for gowning clients for rinsing and neutralising

procedures that ensure client comfort and safety at the basin

operator comfort and safety

procedures that comply with state or territory and local government health regulations relevant to providing services at the basin

environmental protection practices such as

waste minimisation

resource management

recycling

energy efficiency eg gas or electricity saving practices

water efficiency

a range of chemical reformation clients with different requirements

product information instructions and safety data sheets

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the learner

positioning clients at the basin for rinsing and neutralising service

protecting client comfort and safety during neutralising process

rinsing chemicals from hair

blotting excess water from hair

applying processing and removing neutralising products according to product instructions and salon procedures

written or verbal questions appropriate to the language and literacy level of the learner to test knowledge such as

consequences and effects of neutralising products in setting reformed shape of hair

personal precautions

salon wasteminimisation procedures

review of portfolios of evidence and thirdparty reports of onthejob performance

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time Many skills are combined on a daytoday basis in the workplace as part of work processes This does not mean that each skill described by a unit of competency is prerequisite to another they are related skills

Holistic assessment with other units relevant to the industry sector salon and job role is recommended for example

SIHHOHSA Apply salon safety procedures

SIHHOHS201A Apply salon safety procedures.

Clients may include:

Neutralising products may include:

Personal precautions may include:

Client comfort and safety may include:

Salon procedures must include:

Conditioning products may include:

Waste may include: