Required skills

communication skills to

interact with clients

discuss design ideas and confirm client expectations

advise clients on degree of curl or degree of relaxation of curl or wave finished hair designs and home care

check client comfort during each stage of the service

review the outcomes of the service and check client satisfaction

technical skills to

conduct accurate preservice hair analysis

apply elements and principles of design to hair designs

select and apply products equipment and techniques appropriate to achieve classic and creative designs

literacy skills to

interpret and follow product instructions and safety data sheets

interpret and follow relevant salon procedures

numeracy skills to

accurately measure and apply products to minimise waste

manage processing times effectively

research skills to access creative and classic looks that use chemical reformation to enhance the hair design

Required knowledge

the elements and principles of design

the salon chemical reformation product range

the physical and chemical actions of the following products on the structure of the hair

protein fillers

chemical reformation products

chemical straighteners and relaxers

conditioning products

antifrizz products

styling gels and other aids

a wide range of winding chemical texturising and straightening techniques and their effects on different haircut structures

potential application and limitations of chemical reformation products in the salon range

salon procedures relating to

client comfort and safety

operator safety

health and hygiene

waste minimisation

waste disposal

water efficiency

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

conducting accurate preservice hair and design analysis

applying the elements and principles of design to create contemporary and classic designs and to forecast new looks enhanced by the creative application of chemical reformation

selecting and applying chemical curling volumising straightening and relaxing equipment and techniques to achieve predetermined designs that enhance a variety of haircut structures on a range of clients

consulting with clients and providing afterservice care and maintenance advice

Context of and specific resources for assessment

Assessment must ensure access to

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

fully equipped workstation which includes as minimum

an adjustable client chair

clean client gown or wrap

a plentiful supply of clean towels

thermostaticallycontrolled ceramic flat irons

trolley stocked with

a variety of sized perm rods and sticks of different sizes

perm papers

mediumtoothed combs with even edges

straightening boards

barrier creams

cotton wool

plastic bowls or applicator bottles

applicator brushes

finishing tools including

heat lamps

heat diffuser

blow dryer flat irons

hair rollers of different sizes

pin curl clips

a fully equipped basin services area which includes as a minimum

shampoo basins

client shampoo chairs

adjustable water temperature and shampoo spray attachments

a plentiful supply of clean towels

clean client gown

a professional range of chemical and protein relaxation and straightening products suited to match hair analysis on a range of clients

relevant documentation including

product instructions

product safety data sheets

salon procedures

a range of clients seeking chemical straightening or relaxing services

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of the learner performing a range of tasks in an actual or simulated work environment over sufficient time to demonstrate his or her handling of a range of contingencies Tasks include

communicating and demonstrating chemical reformation hair design enhancements to other staff

designing and applying chemical reformation to enhance hair designs on a range of clients

advising on home care and recommending products

written or verbal questions appropriate to the language and literacy level of the learner to test knowledge such as

the salon chemical reformation product range

the physical and chemical actions of the following products on the structure of the hair

protein fillers

chemical reformation products

chemical straighteners and relaxers

conditioning products

antifrizz products

styling gels and other aids

a wide range of winding chemical texturising and straightening techniques and their effects on different haircut structures

potential application and limitations of chemical reformation products in the salon range

research that demonstrates creative and classic looks that use chemical reformation to enhance the hair design

review of portfolios of evidence and thirdparty reports of onthejob performance by the learner

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time Many skills are combined on a daytoday basis in the workplace as part of work processes This does not mean that each skill described by a unit of competency is prerequisite to anotherthey are related skills

Holistic assessment with other units relevant to the industry sector salon and job role is recommended for example

SIHHHCSA Design and perform creative haircuts

SIHHHCS410A Design and perform creative haircuts

Hair type and condition may include:

Haircut structure may include:

Enhancement may include:

Clients may include:

Chemical reformation straightening and relaxing products may include:

Chemical reformation tools may include:

Client and operator comfort and safety must include:

Relevant legislation may include:

Salon procedures must include:

Finishing tools and techniques may include:

Maintenance advice may include:

Client history may include: