Required skills

communication skills to

consult with clients

gather information from clients

respond to hair and scalp analysis and recommend hair and scalp treatment services

technical skills to

perform hair and scalp analysis and recognise problem conditions

perform scalp massage

perform scalp treatment services including

conditioning treatments

medicated treatments

scalp peels

perform and evaluate skin tests

literacy skills to

interpret and follow product instructions and safety data sheets

interpret and follow relevant salon procedures

numeracy skills to

measure and apply treatment products to minimise waste

manage treatment times

Required knowledge

the transmission routes of infectious conditions

standard infectioncontrol precautions

signs and symptoms of common normal and abnormal hair and scalp conditions

physical effects on the hair and scalp of salon treatments

applications and efficacy of hair and scalp treatments in the workplace treatments and services range

relevant health regulations

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

knowledge of the transmission routes of infectious conditions and skill in the application of standard infectioncontrol precautions

recognising the appearance of normal and abnormal scalp conditions

consulting with clients and recommending hair and scalp treatments suitable to identified conditions

applying and evaluating skin tests prior to providing hair colouring services

Context of and specific resources for assessment

Assessment must ensure access to

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

fully equipped workstation which includes as minimum

an adjustable client chair

clean client gown or wrap

a plentiful supply of clean towels

a fully equipped basin services area which includes as a minimum

back wash facilities

client shampoo chairs

adjustable water temperature and shampoo spray attachments

a plentiful supply of clean towels

clean client gown

relevant documentation such as

relevant health regulations

workplace policy and procedures manuals

photographs of common disorders

a range of clients with different hair and scalp conditions

a professional hair and scalp treatments products range

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the learner

conducting preservice hair and scalp analysis

selecting and applying hair and scalp treatments

written or verbal questions appropriate to the language and literacy level of the learner to test knowledge which may include

the transmission routes of infectious conditions

standard infectioncontrol precautions

signs and symptoms of common normal and abnormal hair and scalp conditions

physical effects on the hair and scalp of salon treatments

applications and efficacy of hair and scalp treatments in the workplace treatments and services range

review of portfolios of evidence and thirdparty reports of onthejob performance

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time Many skills are combined on a daytoday basis in the workplace as part of work processes This does not mean that each skill described by a unit of competency is prerequisite to anotherthey are related skills

Holistic assessment with other units relevant to the industry sector salon and job role is recommended for example

SIHHHSCA Apply the principles of hairdressing science

SIHHHSC301A Apply the principles of hairdressing science.

Clients may be:

Normal hair and scalp conditions may include:

Treatment actions may include:

Abnormal hair and scalp conditions may include:

Remedial action may include:

Relevant health regulations may include:

Contagious disorders of the hair and scalp may include:

Remedial treatments may include:

Salon procedures may include:

Symptoms of allergic reaction may include:

Appropriate actions may include: