Required skills

communication skills to

consult with clients

gather information from clients

respond to hair and scalp analysis and recommend hair and scalp treatment services

provide advice on

beneficial home hair care treatments

lifestyle adjustments

technical skills to

perform hair and scalp analysis and recognise problem conditions

design trichological treatments

perform scalp massage movements

perform hair and scalp treatment services

literacy skills to

interpret and follow product instructions and safety data sheets

interpret and follow relevant salon procedures

numeracy skills to

cost remedial treatments according to salon policy

measure and apply treatment products to minimise waste

manage treatment times

Required knowledge

the transmission routes of infectious conditions

standard infectioncontrol precautions

signs and symptoms of common normal and abnormal scalp conditions

physical effects of various scalp treatments from the salon range

applications and efficacy of scalp treatments in the salon trichological treatments and services range

relevant health regulations

relevant salon procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

knowledge and application of relevant salon policies and procedures and safe work practices in regard to the provision of trichological treatments

recognising common treatable scalp conditions

planning and applying scalp treatment programs as an outcome of scalp analysis

knowledge and skill in the application of a variety of scalp treatments using a variety of techniques and procedures involving skin care

Context of and specific resources for assessment

Assessment must ensure access to

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

fully equipped workstation which includes as minimum

an adjustable client chair

clean client gown or wrap

a plentiful supply of clean towels

relevant documentation such as

occupational health and safety regulations

salon procedures

product information

a range of clients with different scalp conditions

a professional hair and scalp trichological treatments products range

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the learner

identifying appropriate treatment regimens for a range of scalp conditions

performing a variety of treatment processes

completing client records relevant to scalp treatments

written or verbal questions to assess knowledge and understanding including

the transmission routes of infectious conditions

standard infectioncontrol precautions

signs and symptoms of common normal and abnormal scalp conditions

physical effects of various scalp treatments from the salon range

applications and efficacy of scalp treatments in the salon trichological treatments and services range

relevant health regulations

relevant salon procedures

review of portfolios of evidence and thirdparty reports of onthejob performance

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time Many skills are combined on a daytoday basis in the workplace as part of work processes This does not mean that each skill described by a unit of competency is prerequisite to anotherthey are related skills

Holistic assessment with other units relevant to the industry sector salon and job role is recommended for example

SIHHHSCA Perform trichological assessments

SIHHHSC404A Perform trichological assessments

Clients may include:

Available salon scalp therapies and procedures may include:

Treatment plans may include:

Salon policies and procedures may include:

Topical treatments may include:

Beneficial home hair care treatments may include:

Lifestyle adjustments may include: