Required skills

communication skills to

use questioning techniques to obtain information

share information

literacy skills to

apply basic research techniques

identify relevant information

sort summarise and present information

selfmanagement skills to apply relevant information to own industry activities

technology skills to undertake web based industry research

Required knowledge

industry information sources

role of trade unions employer groups and professional associations in the industry

environmental responsibilities of the industry including waste minimisation and recycling

services and support provided by industry associations

legislation regulations and guidelines that apply to the industry in the following areas

health and safety

workplace relations

consumer protection and trade practices

overview of current and emerging environmental practices and technology used in the hairdressing industry

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

sourcing industry information

complying with organisational regulatory and legislative requirements

applying knowledge of the hairdressing industry including main roles functions and interrelationships of different industries with a more detailed knowledge of issues that relate to a specific workplace

Context of and specific resources for assessment

Assessment must ensure access to

a salon or a simulated salon environment that includes a range of work situations such as client interruptions and involvement in other related activities normally expected in the salon

media

reference books

information regarding employer and employees bodies in the beauty industry

information services

industry contacts mentors and advisors

the internet

current hairdressing industry publications

a hairdressing industry work team

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the learner performing a range of tasks which may include

identifying sources of industry information

accessing sources of industry information

applying information to work activities

written or verbal questioning to assess knowledge and understanding of developing techniques to update hairdressing industry knowledge procedures including methods of accessing industry information Questions will be asked in a manner appropriate to the language and literacy level of the learner

case studies or set assignments requiring the learner to undertake industry research

review of portfolios of evidence and thirdparty reports of onthejob performance

Guidance information for assessment

A unit of competency describes an individual skill but people rarely perform one skill at a time Many skills are combined on a daytoday basis in the workplace as part of work processes This does not mean that each skill described by a unit of competency is prerequisite to anotherthey are related skills

Holistic assessment with other units relevant to the industry sector salon and job role is recommended for example

SIRXCOMA Communicate in the workplace

SIRXCOM001A Communicate in the workplace

SIRXINDA Work effectively in a retail environment

SIRXIND001A Work effectively in a retail environment.

Sources of information may include:

Information may include:

Related industries may include:

Quality of work performance may include:

Legal and ethical issues may include:

Hairdressing industry activities may include:

Current industry developments and issues may include: