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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Order dispensary stock.
  2. Take delivery of dispensary stock.
  3. Store dispensary stock.
  4. Maintain dispensary stock.
  5. Dispose of dispensary stock waste.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

order and take delivery of each of these types of dispensary stock for three supply periods:

Prescription Only Medicine (S4)

branded medicines

bioequivalent generic medicines

drops

insulin

liquids

ointments and creams

pessaries

suppositories

tablets and capsules

vaccines

maintain dispensary stock in optimum condition across three supply periods

safely dispose of the following types of dispensary waste:

hazardous substances

expired stock

damaged stock

medicines returned by customers

participate in a stocktake

generate each of the following stock reports over the above supply periods:

stock level reports

stock performance reports

stock loss reports

stocktake reports.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

role boundaries and responsibilities of dispensary assistants and pharmacists for maintaining dispensary stock

organisational procedures for maintaining dispensary stock:

ordering dispensary stock

recording incoming stock

recording and reporting discrepancies and quality deficiencies

recording stock levels

monitoring and maintaining quality of stock

maintaining security of dispensary stock

work health and safety for stock control

dispensary stocktakes

waste handling, sorting and disposal

organisational stock reorder cycles

safe manual handling techniques for moving and storing dispensary stock; those for bending, lifting and carrying heavy items

principles of stock control:

rotation and replenishment

product life cycle and maximising the use of all stock

managing out stock of branded medicines when introducing generic equivalents

checking for slow moving items

financial implications of stock level control

sources of product and supplier information

sources of information on negotiated cost of supply, contractual arrangements and preferred supplier arrangements

Pharmaceutical Benefits Scheme (PBS) price disclosure system, and how this impacts on stock management

when scheduled reduction days occur and how this affects the amount of stock held and its value

types of medicines subject to price disclosure

purpose of batch numbering and expiry dates on pharmaceutical products

dispensary layout and storage requirements for dispensary items:

alphabetical arrangement of medications

sequential positioning of medications along shelves

controlled substances under specific secured storage conditions

grouping of Pharmacist Only Medicines (S3)

hazardous substances

refrigeration

optimum environmental storage conditions, including temperature, light and humidity controls, for perishable and cold chain dispensary items

reasons for stock loss and damage and methods to control these

disposal methods for dispensary waste:

returning to supplier

using a disposal service

environmentally sound disposal methods for hazardous waste:

pharmaceutical raw materials

cleaning products

pharmaceutical sharps

formats for, use and contents of:

order and delivery documentation

stock recording documentation

Electronic Data Interchange (EDI) forms

stock level reports

stock performance reports

stock loss reports

stocktake reports

features and functions of dispensary stock control software.