Elements and Performance Criteria
- Identify customer needs.
- Test blood pressure.
- Consult customer and explain that a single test is not an accurate indicator, and suggest monitoring at regular intervals.
- Select a comfortable area without distractions and allow the customer to relax for five minutes before taking the test.
- Select the blood pressure testing instrument, ensure that the cuff size fits, and explain the testing procedure to the customer.
- Apply the cuff and use the testing equipment instrument to product manufacturer’s instructions to check pulse, systolic blood pressure and diastolic blood pressure, repeating the procedure to check accuracy.
- Enter results on pharmacy blood pressure testing record and refer to pharmacist for checking and follow-up with the customer where required.
- Provide confirmed record to the customer and file a copy according pharmacy procedures.
- Provide advice on blood pressure testing equipment and services.
- Advise customer on the availability of repeat pharmacy blood pressure testing services.
- Inform customer regarding the features and components of home blood pressure testing equipment from the pharmacy range.
- Demonstrate use, care and maintenance of digital home blood pressure testing equipment and recommend specific self-testing equipment to customers.
- Assist customer in identifying relevant self-testing strategies to achieve accurate readings.
- Show customer how to keep a personal blood pressure record chart.
- Interpret and apply pharmacy procedures for compliance with the conditionsrelating to supply of blood pressure testing equipment.
- Provide blood pressure management and self-care information where required.
- Encourage customer to take and record regular blood pressure readings and show these to their doctor where required.
- Advise customer to calibrate home blood pressure machine reading against their doctor’s mercury sphygmomanometer reading every six months.
- Access relevant sources and provide customer with information on lifestyle andself-care practices.