Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Collect information about customer needs.
  2. Assess customer information and determine need for referral.
  3. Provide information and advice on pregnancy and maternal health.
  4. Maintain and develop knowledge of pregnancy and maternal health conditions, products and services.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

access and interpret information about pregnancy and maternal health conditions and specialist support services from two different sources

respond to product and symptombased requests for pregnancy and maternal health products from six customers presenting with different needs

provide directions for product use and other information on lifestyle and self-care practices for each of the above customers

provide information on:

breast expressing kits

maternity pads

morning sickness treatments

nipple care products

nursing accessories

pregnancy testing kits

stretch mark and related skincare products

recommend as appropriate to customer needs, across the product suite, a mix of:

unscheduled medicines and products

Pharmacy Medicines (S2)

respond to the needs of each of the following customer types:

pregnant women

breastfeeding women

women who have recently given birth.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

common minor maternal health conditions and symptoms

common symptoms of pregnancy

physical and physiological changes that occur during and following pregnancy, at a basic level of understanding

common lifestyle factors that can contribute to maternal health conditions and methods of self-care

key terminology, jargon and common abbreviations for:

pregnancy and maternal health conditions

medicines and products used to assist

overview of pharmacy pregnancy and maternal health product range:

location

different types

application

different types of pregnancy and maternal health products, their use, their side effects and interactions that may contraindicate their use:

breast expressing kits

maternity pads

morning sickness treatments

nipple care products

nursing accessories

pregnancy testing kits

stretch mark and related skincare products

aids and equipment used for pregnancy and maternal health:

features and uses

care and maintenance

recognised and credible sources and format of product, lifestyle and self-care information:

manufacturer product support materials:

Consumer Medicines Information (CMI)

product leaflets, brochures, booklets

internet sites

health-care fact sheets

industry and professional publications

medicines databases

pharmacy manuals

reputable health education internet sites

government and not-for profit organisations

organisational procedures for supplying pregnancy and maternal health medicines and products.