Elements and Performance Criteria
- Develop knowledge of gastro-intestinal products and customer self-care practices.
- Identify customer gastro-intestinal needs.
- Provide information on gastro-intestinal products and services.
- Recommend gastro-intestinal medication and products appropriate to customer symptoms and needs.
- Provide the customer with information and directions for product use.
- Provide information to customers on self-care practices.
- Identify and act upon opportunities to suggest companion products relevant to desired health care outcomes.