Elements and Performance Criteria
- Develop knowledge of complementary medicines and products and their application.
- Identify pharmacy range of complementary medicines and products.
- Identify health conditions that may benefit from use of complementary medicines and products.
- Identify and access sources of information, specialist services and practitioners.
- Identify methods of using complementary medicines according to relevant information sources.
- Identify customer needs.
- Provide information on complementary medicine-related products and support services.
- Provide customers with information on lifestyle, self-care practices and specialist services to support complementary medicine management.
- Recommend complementary medicines and products appropriate to customer symptoms and needs.
- Provide the customer with information and directions for product use.
- Explain and demonstrate use, care and maintenance of aids, test kits and equipment as appropriate to customer needs.
- Identify and act upon opportunities to suggest companion products relevant to desired health care outcomes.