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Elements and Performance Criteria

  1. Monitor stock receipt and dispatch.
  2. Maintain stock records.
  3. Process and follow up orders.
  4. Minimise stock losses.
  5. Coordinate stocktake or cyclical count.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

maintain and order stock across one stock cycle according to organisational procedures using all of the following stock processes:

receipt

dispatch

ordering

stock level monitoring

records maintenance

produce three different stock control reports

organise and coordinate one stocktake or cyclical count

provide clear and correct information to team members involved in stock control processes.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for:

receipt and dispatch of goods, including inspection for quantity and quality

stock ordering and reordering

stock replenishment

stock rotation

reporting of stock discrepancies, damage and loss

safe transport, handling and storage of goods

stock control

stocktaking and cyclical counts

pricing, labelling and packaging

stock security

key aspects of legislation and codes of practice relevant to stock control:

Australian Consumer Law

Work Health and Safety (WHS)

manual handling

licensing for mechanical movement of stock

principles of stock control:

rotation and replenishment

product life cycle

impact of business planning and sales forecasts on stock control

types of stock control systems used in the sector

reasons for stock loss and damage and methods to control these and protect stock.