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Elements and Performance Criteria

  1. Establish the scope and nature of the project.
  2. Organise equipment, supplies and materials.
  3. Implement and monitor the project.
  4. Evaluate the project.

Required Skills

Required skills

communication and interpersonal skills to

ask questions to identify and confirm requirements

contact suppliers and administer monitor and evaluate the project through clear and direct communication

establish the scope and nature of the project

facilitate safe and efficient work practices

give instructions

share information

use and interpret nonverbal communication

use language and concepts appropriate to cultural differences

literacy and numeracy skills to

read and interpret client briefs plans designs and specifications

make numerical calculations including time measurements and quantities

planning and organising skills to coordinate visual merchandising projects

technology skills to apply relevant computer software applications

Required knowledge

key features of human resources management

procedures for

client management

resource allocation

project evaluation methodologies

project management processes the project life cycle and the relationship between project stages

safe work practices that apply to visual merchandising projects

suppliers of visual merchandising equipment and materials

types and extents of visual merchandising projects including internal and external issues to be considered

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

develops visual merchandising management plans

applies control procedures resource management and risk management

applies team leadership and management strategies

applies project evaluation strategies

completes visual merchandising projects according to client requirements and project plans

Context of and specific resources for assessment

Assessment must ensure access to

a real or simulated retail visual merchandising work environment

relevant documentation such as

project briefs

project management plans

information on

products and services

suppliers

new technology

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of performance in the workplace

a real or simulated project case study

a portfolio including a project management plan project evaluation and photographs of a completed visual merchandising project managed by the candidate

thirdparty reports from a supervisor

client feedback

answers to questions about specific skills and knowledge

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Projects may include:

exhibitions

general events

major retail promotions

window displays.

Clients may be:

external to the organisation

internal staff.

Resource strategy may include:

budget

human resources

materials and equipment

sponsorship

technology.

Project team may include:

management

other professional or technical staff

staff members

teams.

Project management plan may include:

attachments, such as design plans and elevations, and concept visuals

budget

consultation strategies

internal and external communication processes and channels

key milestones relating to stages, outcomes or reporting requirements

objectives and outcomes

personnel

quality assurance

reporting requirements

risk management and contingency plans

sponsors

stages

timeframes.

Evaluation methods may include:

client evaluation

customer feedback

project team consultation.