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Elements and Performance Criteria

  1. Balance and secure takings.
  2. Reconcile takings.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

consistently apply organisational policies and procedures to:

balance a register or terminal on three occasions with complete accuracy

reconcile three different sets of takings comprising both cash and non-cash with complete accuracy

identify and resolve three different types of balancing discrepancies

process three different types of takings according to organisational policies and procedures.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

role and importance of the balancing process

techniques for identifying and resolving discrepancies

functions and procedures for operating point-of-sale equipment:

opening and closing

balancing

clearance of terminal and transference of tender

recording takings

consumables required by system

security

cash handling procedures:

counting cash

handling cash floats

change required, denominations of change and tendering change

security

organisational policies and procedures for non-cash transactions:

credit cards

EFTPOS

vouchers

organisational policies and procedures for:

exchanges

refunds

lay-by

cash handling

cash float

operation of point-of-sale equipment

register or terminal balance

security of cash and non cash transactions.