This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

operating register or terminal

completing tasks in a set timeframe

literacy skills in regard to

interpreting documentation

completing documentation

numeracy skills in regard to

counting cash

calculating noncash transactions

reporting on takings

The following knowledge must be assessed as part of this unit

store policy and procedures in regard to

register or terminal balance

cash and noncash transactions security

cash float

operation of equipment used at register or terminal

cash and noncash handling procedures including

opening and closing pointofsale terminal

clearance of terminal and transference of tender

maintenance of cash float

counting cash

calculating noncash documents

balancing pointofsale terminal

recording takings

security of cash and noncash transactions

change required and denominations of change

EFTPOS

credit cards

gift vouchers

layby

credit and returns

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

operates register or terminal equipment according to manufacturer instructions and store policy

consistently applies store policy and procedures in regard to handling cash and removing takings from register or terminal

consistently applies store policy and procedures in regard to cash float

consistently applies store policy and procedures in regard to reading registers and recording information

processes documentation and records responsibly and according to store policy and procedures

reconciles takings according to store policy and procedures

Context of and specific resources for assessment

Assessment must ensure access to

a real or simulated work environment

relevant documentation such as

financial transaction dockets slips and invoices

sample debit card and credit card vouchers

recording and tally sheets

store policy and procedure manuals in regard to register or terminal balance

register or terminal and related equipment

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of performance in the workplace

a role play

thirdparty reports from a supervisor

written or verbal questioning to assess knowledge and understanding

review of portfolios of evidence and thirdparty workplace reports of onthejob performance

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SIRXCCSA Apply pointofsale handling procedures

SIRXCCS001A Apply point-of-sale handling procedures

SIRXRSKA Minimise theft

SIRXRSK001A Minimise theft.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification

Register or terminals may be:

Store policy and procedures in regard to:

Non-cash documents may relate to:

Relevant personnel may include:

Records may be: