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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Clean the store environment.
   • Clean work areas according to work health and safety requirements and organisational procedures.
   • Use and store cleaning products and equipment according to manufacturer instructions.
   • Complete cleaning tasks safely and efficiently with minimum inconvenience to customers and team members.
2. Maintain the store environment.
   • Store products and equipment in designated storage areas to minimise hazards and maintain the sore appearance.
   • Sort, recycle, and dispose of waste according to organisational procedures.
   • Ensure customer services and point of sale areas are adequately stocked to minimise disruption when serving customers.
   • Identify and remove potential workplace hazards within scope of responsibility, and report any unresolved hazards to relevant personal.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

organise and maintain a designated work area, within a store environment, during three shifts

correctly use cleaning products and equipment to perform two cleaning tasks within the store environment.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

common cleaning product labels that identify chemicals and hazardous substances and their meaning

organisational policies and procedures relevant to the organisation and maintenance of the store environment:

work health and safety (WHS)

general housekeeping

personal hygiene

reporting problems and faults

point of sale stock requirements

use, maintenance and storage of cleaning products and equipment

use of hazardous cleaning substances

waste disposal, recycling and environmental protection.

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