Elements and Performance Criteria
- Monitor receipt and dispatch of goods
- Delegate responsibility for receipt and dispatch of goods to appropriate staff.
- Implement store procedures in regard to receipt, dispatch and secure storage of goods.
- Observe staff functions to ensure store procedures are followed and documentation is completed correctly.
- Implement store procedures to ensure goods inspected for quantity and quality on receipt.
- Act upon variations to quantity and quality of delivered goods according to store policy and procedures.
- Supervise safe handling and storage of goods according to store policy.
- Maintain stock records.
- Monitor and maintain stock levels at required levels.
- Maintain, monitor and adjust stock reorder cycles as required.
- Inform team members of their individual responsibilities in regard to recording of stock.
- Maintain stock storage and movement records according to store policy.
- Record stock discrepancies and follow procedures according to store policy.
- Monitor stock performance and identify and report fast and slow selling items according to store policy.
- Coordinate stocktake or cyclical count.
- Interpret policy and procedures in regard to stocktaking and cyclical counts and explain to team members.
- Roster staff according to allocated budget and time constraints.
- Allocate stocktaking tasks to individual team members.
- Provide team members with clear directions for the performance of each task.
- Allocate team members to ensure effective use of staff resources to complete task.
- Produce accurate reports on stocktake data, including discrepancies, for management.
- Identify stock losses.
- Process orders.
- Follow up orders.
- Monitor delivery process to meet agreed deadlines.
- Handle routine supply problems or refer to management as required by store policy.
- Maintain ongoing liaison with buyers, store or departments, warehouse and suppliers to ensure continuity of supply.
- Distribute stock according to store or department allocation.