Elements and Performance Criteria
- Develop and manage suppliers.
- Establish performance indicators for supplier performance, according to store policy.
- Identify and engage new suppliers with required merchandise range and determine their ability to meet performance indicators.
- Develop cooperative relationships with supplier representatives according to store policy.
- Monitor performance of existing suppliers against performance indicators.
- Discontinue relations with existing suppliers who do not meet performance indicators, according to store policy.
- Negotiate and manage supply of goods.
- Negotiate and implement arrangements with suppliers according to store policy and procedures, and communicate to relevant personnel.
- Authorise special pricing arrangements and customer payment agreements and communicate to relevant staff and management according to store policy.
- Monitor records of suppliers and stock for accuracy and legibility and take appropriate action where necessary.
- Identify market factors affecting supply and communicate to relevant personnel.
- Produce complete and accurate records of negotiations and agreements, and convey to relevant personnel within designated timelines.
- Take immediate corrective action where potential or actual problems with supply are indicated.
- Analyse, evaluate and amend stock range and source of supply according to feedback from management, staff and customers.
- Monitor merchandise quality control.