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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Define project scope.
  2. Prepare the project plan.
  3. Administer and monitor the project.
  4. Evaluate the project.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

develop, document and implement a plan for a retail-related project that comprises at least two of the following:

project management committee or advisory/reference group

consultants, contractors and suppliers

internal and external stakeholders

lead a project team through project planning and implementation phases comprising:

multiple meetings and briefings

timeline or resource variations

evaluate project outcomes against nominated criteria and objectives.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

project management processes and the project life cycle:

planning and the requirements of project plans:

objectives

deliverables, scheduling and milestones

allocation of roles and responsibilities

documentation and role of technology

monitoring and control systems

evaluation criteria, both quantitative and qualitative and methods for measuring the success of project objectives

project management plan inclusions:

budget

consultation strategies

internal and external communication processes and channels

key milestones

marketing strategies

objectives and outcomes

personnel

priorities and key milestones

quality assurance process

reporting requirements

responsibilities of project personnel and stakeholders

risk management and contingency plans

safety initiatives

selection or tendering process

sponsors

stages

sustainability considerations

timeframes

for the retail sector and organisation:

role of various project management personnel and stakeholders in the management of projects

reporting hierarchy

administrative structures

risk, regulatory and sustainability issues for project management and particularly those related to:

financial management

human resource management

physical resource management

range of potential stakeholders in a retail project:

community agencies

customers

funding bodies

government departments or statutory authorities

industry associations

internal personnel

media

regulatory authorities

sponsors

suppliers

budgets and financial planning and monitoring.