| The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. |
Market may include: | localnationalregionalinternational. |
Research may be carried out using: | electronic media, e.g. database, intranet, virtual private network, ultranet, internetprint media, e.g. newspapers, annual reports, ABS reportsvisual media, e.g. videos, television news. |
Market conditions may vary according to: | demographicseconomicscompetitionsocial and cultural factorspolitical influenceslegal factorsnatural factorstechnology. |
Sources of information may include: | contacts with others inside or outside the businesscustomersstaffpublicationsbusiness journalsnewspapersconferences and coursesinternetstatisticsobservationmarket research. |
Documents and records may include: | contact historypurchase requests and orderstender submissions and proposalsinvoices and payment requestsstatements and petty cash vouchersoffer and contract documentsevaluation process documentationrecords of authorised officers' decisionscorporate credit card transaction statementsrecords of supplier performancefinancial statementsasset registersrecords of conversation. |
Customers may include: | new and existing customersinternal or external customersbusiness customers or individualspeople from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilitiescustomers with routine or special needs. |
Business plans may include: | salesmarketingstrategicbusinesspurchasing and procurementdisposalhuman resourcepublic relationscontingencyrisk managementenvironmental. |
Evaluate a business opportunity may include: | stakeholder consultationdevelopment of a business casemodelling resultscost-benefit analysisdata analysiscomparison of internal versus outsourced provisionwhether to buy or lease. |
Non-revenue advantages for business may include: | increased market sharestrategic objectives metpositive brand valueperformance benchmarks achieved. |
Relevant situational factors affecting business opportunities may include: | market trendsAustralian and international standardsindustry standardsperformance indicatorsquality measures and criteriaplanning milestones and timeframesdesign briefapproval processesmanufacturer and supplier standards. |
Business policy and procedures may relate to: | strategic planningjob role and responsibilitiesapproval processes. |