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Elements and Performance Criteria

  1. Identify potential security risks.
  2. Respond to security breaches.
  3. Report on security issues.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

follow organisational policies and procedures to demonstrate the appropriate response, within scope of job role, to four of the following security issues:

faulty security equipment

suspicious customer behaviour

suspicious team member behaviour

breaches of cash handling security procedures

breaches of merchandise movement security procedures

theft of cash

theft of merchandise

armed robbery

individual posing threat to personal safety

identify potential security risks within the workplace and determine appropriate measures to eliminate the risk.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures for:

use of security equipment

suspicious customer behaviour

suspicious team member behaviour

armed robbery

cash and non-cash security

merchandise security

theft

responding to security breaches

reporting security risks and breeches

surveillance of merchandise

personal security

common security risks within the retail workplace and techniques to:

identify risk

minimise risk

impacts of security breaches on individuals and organisation:

emotional distress

financial loss

commercial loss.