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Elements and Performance Criteria

1. Identify potential hazardous behaviours and situations.
   • Access and interpret the organisation’s risk management plan.
   • Identify hazardous behaviours and activities of clients.
   • Identify clients at risk or those who have specific needs.
   • Identify environmental hazards for clients in aquatic facilities or environments.
2. Maintain a safe aquatic facility or environment.
   • Promote compliance with safety rules to clients and staff and provide clear information on requirements.
   • Identify supervision requirements and select techniques suited to the facility or environment.
   • Monitor client behaviour and activities and identify situations that pose a risk to the individual or other facility users.
   • Inform clients of unacceptable behaviours and provide clear information about required behaviour.
   • Select and use communication and conflict resolution techniques that maximise the chance of positive outcomes.
   • Report and document unsafe situations.
3. Assess possible emergency or rescue situations.
   • Identify signs of possible casualty or difficulty.
   • Assess situation and determine appropriate response to emergency.
   • Promptly communicate emergency situation to appropriate personnel.
   • Report and document incidents.
4. Identify potential hazardous behaviours and situations.
   • Access and interpret the organisation’s risk management plan.
   • Identify hazardous behaviours and activities of clients.
   • Identify clients at risk or those who have specific needs.
   • Identify environmental hazards for clients in aquatic facilities or environments.
5. Maintain a safe aquatic facility or environment.
   • Promote compliance with safety rules to clients and staff and provide clear information on requirements.
   • Identify supervision requirements and select techniques suited to the facility or environment.
   • Monitor client behaviour and activities and identify situations that pose a risk to the individual or other facility users.
   • Inform clients of unacceptable behaviours and provide clear information about required behaviour.
   • Select and use communication and conflict resolution techniques that maximise the chance of positive outcomes.
   • Report and document unsafe situations.
6. Assess possible emergency or rescue situations.
   • Identify signs of possible casualty or difficulty.
   • Assess situation and determine appropriate response to emergency.
   • Promptly communicate emergency situation to appropriate personnel.
   • Report and document incidents.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

identify hazardous situations and action appropriate responses to all of the following situations:

inappropriate behaviour

environmental

individual(s) experiencing difficulty in the water

emergency/rescue situations

select and use communication techniques as appropriate to each of the hazardous situations:

clear verbal communication

negotiation

conflict resolution.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

legislation and organisational policies and procedures:

work health and safety/occupational health and safety

use and care of equipment

communication protocols

safety, rescue and emergency procedures

incident reporting

appropriate responses to potential risk

behaviour management

industry standards that enables a low risk environment for client activities and appropriate response to emergencies

hazardous behaviour and activities that pose risks to clients and how to identify and deal with them appropriately:

misusing equipment

swimming in unsafe areas

behaving with disregard for the safety of others or self

diving into shallow water

consuming alcohol or illegal drugs

signs and signals of people experiencing difficulties in the water and how to respond:

lack of movement

arm waving

calling for help

signs and symptoms of physical injury

environmental hazards and how to respond:

weather conditions

reflective glare

water clarity or turbidity

rips

shallow water

characteristics and needs of individuals who are high risk:

overweight

elderly

people with a disability

young children

drug or alcohol effected

weak or non-swimmers

injured swimmers

incidence and features of alcohol related drowning

best practice principles of aquatic rescues:

accepted preventative practice adopted in aquatic industry

guidelines and codes of conduct

culture of life saving

communication techniques

clear communication

negotiation

conflict resolution techniques.

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