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Elements and Performance Criteria

  1. Assess the game or competition environment and requirements.
  2. Monitor the game or competition.
  3. Interpret and apply rules and regulations.
  4. Deal with disputes.
  5. Certify and endorse results.
  6. Review and modify outcomes.

Required Skills

Required skills

communication skills to

elicit and confirm information from participants before the game or competition

clarify rules and regulations with appropriate personnel

communicate decisions clearly and accurately

interact with participants and team officials in a friendly and professional manner according to the sports accepted best practice principles

resolve conflict

seek feedback from appropriate personnel on the conduct of the game or competition

language and literacy skills to

access and interpret information about the rules and regulations for the relevant game or competition

complete documentation in relation to game or competition outcomes and results

problemsolving skills to

respond appropriately to problems during or after the game or competition

apply strategies to resolve disputes related to the conduct or outcome of the competition or game

planning and organising skills to identify game or competition requirements and confirm these are met

selfmanagement skills to review and reflect on own work performance in effectively officiating games and competitions according to rules and regulations and expectations of participants

Required knowledge

NSO codes rules and guidelines including conditions of participation and documentation required for the relevant competition or game

relevant legislation to enable safe conduct of the competition or game

selfreflection principles to enable effective selfevaluation for future improvement

officiating codes of practice and best practice principles to enable the game or competition to be officiated to the highest standard

organisational risk management procedures to enable risks associated with games and competitions to be assessed and addressed

conflict resolution strategies and procedures to enable disputes arising from the game or competition to be resolved fairly and to the satisfaction of those involved

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

use knowledge and interpretation of relevant rules regulations and competition requirements to officiate according to NSO requirements and organisational policies and procedures

apply effective negotiation and contingency management techniques to deal with problems or disputes that arise during or following the competition or game and makes adjustments in response to changing situations

observe and monitors the progress of the competition or game and makes decisions objectively within required time frames

use a range of communication strategies to work effectively with other officials and communicate with coaches participants officials and spectators

seek feedback from stakeholders and evaluates and reflects on own work performance to identify ways in which the conduct of games and competitions can be improved

Context of and specific resources for assessment

Assessment must ensure

the officiating of multiple games or competitions to demonstrate competence and consistency of performance

Assessment must also ensure access to

a sportspecific training or competition setting or environment

participants equipment and facilities and support personnel in a competition setting or environment

current NSO rules and regulations and best practice principles for the relevant competitions or games

ASC Officials Code of Behaviour

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of officiating a competition or game with a range of participants including making and communicating decisions

observation of dealing with contingencies such as disputes during or after the competition or game

oral or written questioning to assess knowledge of NSO rules and regulations for the relevant competition or game

thirdparty reports from a supervisor detailing work performance

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

sportspecific units of competency


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Rules or regulationsmay include:

current relevant registration and accreditation

age where applicable

certification requirements

membership

standard of facilities and equipment

NSO rules, regulations and guidelines

local or competition specific rules and regulations

safety rules such as blood rule.

Equipment may include:

fixed pieces of apparatus

individual equipment required to manage the competition

personal protective or non-protective clothing or attire and equipment

technical

audiovisual

safety.

Risk analysismay include:

risk identification

risk assessment

design of risk elimination or reduction plan

implementation of the plan

constant evaluation and modification of the plan.

Organisational policies and proceduresmay include:

work health and safety

complaints

conflict resolution

reporting and record keeping

communication protocols

decision making processes.

Relevant legislationmay include:

work health and safety

child protection

anti-discrimination

duty of care.

Best practice principlesmay include:

the NSO Officials code of conduct

the Australian Sports Commission (ASC) Officials Code of Conduct

NSO regulations and guidelines

relevant national, state, territory or local government regulations and guidelines.

Decisionsmay include:

incremental during an event or activity

at completion.

External sourcesmay include:

other facility users

coaches

spectators

parents or guardians

peers

media.

Communication strategiesmay include:

active listening

questioning techniques

rephrasing and repeating questions, requests and statements to confirm that they have been correctly understood

empathising with the player’s situation while upholding rules and regulations

assertiveness

non-verbal communication and recognition of non-verbal signs

ability to speak clearly to be understood and use appropriate language, style and tone.

Reactions may include:

queries about decisions

appeals against decisions

abuse towards official and opponent

abuse of equipment.

Causes of conflictmay include:

lack of information

ineffective communication

frustration

provocation

vilification

sledging.

Conflict resolutionstrategiesmay include:

identification

avoidance

problem solving

use of appropriate communication skills

negotiation.

Relevant othersmay include:

participants

coaches

administrators

parents or guardians

officials

supporters.

Disputes may include:

disagreement with or questioning of decisions or results

official protests

appeals.

Self-reflection methodsmay include:

diary or journal

mentoring

strengths and weaknesses.

Feedbackmay include:

verbal

written

visual

tactile.