The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included. |
Rules or regulationsmay include: | current relevant registration and accreditationage where applicablecertification requirementsmembershipstandard of facilities and equipmentNSO rules, regulations and guidelineslocal or competition specific rules and regulationssafety rules such as blood rule. |
Equipment may include: | fixed pieces of apparatusindividual equipment required to manage the competitionpersonal protective or non-protective clothing or attire and equipmenttechnicalaudiovisualsafety. |
Risk analysismay include: | risk identificationrisk assessmentdesign of risk elimination or reduction planimplementation of the planconstant evaluation and modification of the plan. |
Organisational policies and proceduresmay include: | work health and safety complaintsconflict resolutionreporting and record keepingcommunication protocolsdecision making processes. |
Relevant legislationmay include: | work health and safetychild protectionanti-discriminationduty of care. |
Best practice principlesmay include: | the NSO Officials code of conduct the Australian Sports Commission (ASC) Officials Code of Conduct NSO regulations and guidelinesrelevant national, state, territory or local government regulations and guidelines. |
Decisionsmay include: | incremental during an event or activityat completion. |
External sourcesmay include: | other facility userscoachesspectatorsparents or guardianspeersmedia. |
Communication strategiesmay include: | active listeningquestioning techniquesrephrasing and repeating questions, requests and statements to confirm that they have been correctly understoodempathising with the player’s situation while upholding rules and regulationsassertivenessnon-verbal communication and recognition of non-verbal signsability to speak clearly to be understood and use appropriate language, style and tone. |
Reactions may include: | queries about decisionsappeals against decisionsabuse towards official and opponentabuse of equipment. |
Causes of conflictmay include: | lack of informationineffective communicationfrustrationprovocationvilificationsledging. |
Conflict resolutionstrategiesmay include: | identificationavoidanceproblem solvinguse of appropriate communication skillsnegotiation. |
Relevant othersmay include: | participantscoachesadministratorsparents or guardiansofficialssupporters. |
Disputes may include: | disagreement with or questioning of decisions or results official protestsappeals. |
Self-reflection methodsmay include: | diary or journalmentoringstrengths and weaknesses. |
Feedbackmay include: | verbalwrittenvisualtactile. |