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Elements and Performance Criteria

  1. Prepare for the role of court supervisor.
  2. Apply court supervision during non-umpired games.
  3. Implement strategies to improve court supervision.

Required Skills

Required skills

literacy skills to read and interpret match schedules and revise feedback

communication and interpersonal skills to

inform players of tennis rules and etiquette

interact with players other officials sporting body personnel and spectators

seek feedback from stakeholders

numeracy skills to support effective time management when oncourt presence is required

observation and monitoring skills to maintain tennis etiquette and appropriate behaviour of players and spectators

problemsolving skills to identify and manage inappropriate behaviour and conflicts

selfmanagement skills to reflect on personal style and skills to identify opportunities for improvement

Required knowledge

legislation organisational policies and procedures basic tennis rules and etiquette and disciplinary policies and procedures to enable safe and appropriate conduct of supervising role

roles and responsibilities of tennis officials including strategies to manage inappropriate behaviour and the relationship between referees and court supervisors

the role of player education and support in nonumpired games

expectations of tennis officials in modelling the code of conduct and reinforcing tennis etiquette

sources of information and support to resolve more complex issues

strategies to manage injury time or medical timeouts

dress equipment and court requirements and regulations

strategies to improve court supervision role and selfevaluation such as

diary keeping

personal performance feedback

mentor reports

communication systems appropriate to court supervision role

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

interprets and applies tennis rules etiquette and dress and equipment regulations

informs and supports players to observe tennis etiquette and rules in nonumpired games

monitors behaviour of players and spectators and manages issues or disputes appropriately to ensure tennis etiquette is maintained

seeks feedback on opportunities to improve approach and strategies used to support court supervision

Context of and specific resources for assessment

Assessment must ensure court supervision of multiple nonumpired games that are of sufficient duration and breadth to demonstrate competency and consistency of performance

Assessment must also enable access to

a facility where court supervision can be conducted

players

tennis equipment

relevant legislation organisational policies and procedures disciplinary policies and procedures and rules and etiquette of tennis

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of interacting with players to foster a positive learning environment

observation of adequate court supervision including monitoring behaviour and managing issues or disputes

written or oral questioning to assess knowledge and understanding of legislative and organisational requirements when supervising players

portfolio of selfevaluations and feedback reviews

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example when used to coach junior tennis players

SISSTNSA Coach stroke production and tactics for junior tennis players

SISSTNS303A Coach stroke production and tactics for junior tennis players.

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Tennis officials may include:

line umpires

chair umpires

court supervisors

chief umpire

referees.

Relevant legislation may include:

occupational health and safety

privacy

working with children

harassment-free sports policies.

Organisational policies and procedures may include:

occupational health and safety

access and storage of information

use and maintenance of equipment

conflict resolution

communication protocols

codes of conduct

code of ethics for tennis officials adopted by:

Tennis Australia (TA)

Association of Tennis Professionals ATP

International Tennis Federation (ITF)

Women's Tennis Association (WTA).

Dress and equipment regulations may include:

event specifications

standard of competition

host venue.

Etiquette for non-umpired matches may include:

method of choice of service or return

warm-up procedure

return of balls to server

calling of score

care of tennis courts before and after match

reporting of score to officials

dress code.

Basic rules of tennis may include:

specific court, ball and racquet requirements

scoring

ball in play

ball out of play

order of service

service faults

correcting errors

role of court officials

coaching

non-umpired matches.

Communication skills may include:

appropriate tone and level of voice

appropriate terminology and language to suit audience

effective verbal and body language

critical listening and questioning skills and techniques

constructive and supportive feedback.

Inappropriate behaviour may include:

disruptive behaviour

violent or inappropriate language

verbal or physical abuse

bullying

insensitive verbal or physical behaviour towards others

dominant or overbearing behaviour

non-compliance with safety and other instructions.

Disciplinary policies and procedures may include:

Tennis Australia Events Disciplinary procedure and related code violations.

Sporting standards may include:

respect for opponents and officials

fair play.

Feedback may include:

verbal

written

video recording of session

critical questioning and review of personal performance

self-reflection and diary.

Relevant stakeholders may include:

players

peers

coaches

umpires.