Required skills

problemsolving skills to address activityspecific problems and client interaction or conflict

communication and interpersonal skills to enhance interaction with clients

conflictresolution and negotiation skills to enable smooth functioning of the group

literacy skills to enable the creation of written plans and performance records

Required knowledge

theories of group dynamics to understand and respond to group behaviour

stages of group formation such as forming norming storming performing and adjourning to enable effective and constructive group support

leadership styles categories and types

facilitation techniques to assist the group to obtain the best outcomes

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify and clarify group and individual goals and interact effectively with group members who have diverse styles aspirations cultures and perspectives

establish a functional group in line with organisational policies and procedures

analyse problems and barriers to group development and participation and develop appropriate strategies to address and resolve them

communicate clearly and concisely with the group and handle uncertainty and conflict in a positive manner before it adversely affects group performance

encourage group to openly propose discuss and resolve issues and create opportunities to celebrate and promote group and individual success by providing positive leadership

Context of and specific resources for assessment

Assessment must ensure

interaction with and facilitation of a group of clients participating in a sport and recreation activity on multiple occasions to demonstrate competency and consistency of performance

Assessment must also ensure access to

diverse groups of clients participating in a sport fitness and recreation activity or persons within a sport fitness or recreation organisation

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of planning for a group activity

observation of interacting with a range of groups including facilitating group processes

observation of applying effective conflictresolution techniques

oral and or written questioning to assess knowledge of techniques and activity skills in relation to the session

thirdparty reports from a supervisor detailing appropriate work performed by the individual

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SISXCAIA Plan and conduct sport and recreation sessions

SISXCAI303A Plan and conduct sport and recreation sessions.

Group dynamics may include:

Barriers may include:

Group performance may include:

Collaborative approaches may include: