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Elements and Performance Criteria

1. Apply workplace emergency procedures.
   • Source and interpret relevant organisational policies and procedures.
   • Recognise emergency and potential emergency situations.
   • Identify personnel responsible for the appropriate area.
   • Identify location and use of emergency equipment as required.
   • Identify exits and assembly points.
2. Respond to an emergency situation.
   • Report workplace emergency situations to appropriate personnel as required.
   • Use communication systems during emergency situation.
   • Follow instructions from appropriate personnel during the emergency.
   • Select and use emergency equipment as required.
3. Coordinate and monitor participant response.
   • Convey emergency instructions to participants in the activity.
   • Implement strategies for group control.
   • Remove participants and other individuals from danger.
   • Monitor the condition and location of participants.
   • Provide information on developments to participants.
4. Apply workplace emergency procedures.
   • Source and interpret relevant organisational policies and procedures.
   • Recognise emergency and potential emergency situations.
   • Identify personnel responsible for the appropriate area.
   • Identify location and use of emergency equipment as required.
   • Identify exits and assembly points.
5. Respond to an emergency situation.
   • Report workplace emergency situations to appropriate personnel as required.
   • Use communication systems during emergency situation.
   • Follow instructions from appropriate personnel during the emergency.
   • Select and use emergency equipment as required.
6. Coordinate and monitor participant response.
   • Convey emergency instructions to participants in the activity.
   • Implement strategies for group control.
   • Remove participants and other individuals from danger.
   • Monitor the condition and location of participants.
   • Provide information on developments to participants.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

respond to at least five of the following emergency situations, relevant to the individual’s current or intended work situation:

fire

hazardous release

bomb threat

medical

accidents

panic and other emotional responses

equipment failure

lost party member

changing environmental conditions

activity specific

use the necessary emergency equipment for each situation in an appropriate manner.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

organisational policies and procedures related to emergency responses:

communication lines

debrief procedures

duty of care

emergency procedures

environment protection

exit and assembly points

hazardous substances and dangerous goods

industry codes of practice

reporting incidents

work health and safety/occupational health and safety

reporting and managing customer incidents

appropriate responses to emergency situations, as specified in the Performance Evidence

safe use of emergency equipment required for emergency responses:

fire extinguisher

fire blanket

first-aid kit

emergency-signalling devices

portable emergency shelter

thermal blankets and sheets

emergency lighting

dehydration equipment

the role of appropriate personnel in the workplace:

work health and safety/occupational health and safety representative

human resources personnel

team leader

manager

supervisor

fire warden

role of appropriate personnel in emergency services:

police search and rescue

state emergency service

fire brigade

ambulance service

land management authorities

Australian volunteer coastguard

role of communication systems:

emergency warning and alarm systems

hand signals

telephone and radio communications

whistles

flares

communication techniques for supporting and reassuring customers

range of formats for and inclusions of incident reports.

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