Required skills

communication skills to

follow instructions and procedures during emergencies

report emergency situations

inform participants of evacuation procedures

debrief participants on the emergency situation

planning and organising skills to

coordinate participant movement away from the emergency

monitor participants during the emergency

literacy and numeracy skills to interpret and follow policies and safety signage

technology skills to use emergency and communications equipment

problemsolving skills to identify emergency situations and respond safely and promptly

Required knowledge

organisational policies and procedures to

enable safe response to an emergency

ensure safe response to situations according to own work role and level of responsibility

firstaid knowledge appropriate to the location and level of responsibility

contingency management techniques

local callout procedures and information to access emergency services personnel

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify and follow all organisational emergency policies and procedures in relation to own work role and level of responsibility

respond to emergency situations safely and promptly with consideration for the welfare of all participants and colleagues

apply contingencymanagement techniques to respond to emergencies

respond to different types of emergency situations relevant to the individuals current or intended work situation

Context of and specific resources for assessment

Assessment must ensure

prompt response to emergency situations which may be simulated in an environment that reflects the individuals current or intended work situation to demonstrate consistency of performance

Assessment must also ensure access to

emergency response equipment appropriate to the work environment

documentation such as organisational policies and procedures for responding to emergency situations

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of applying organisational procedures to respond to emergencies

observation of coordinating participant movement during the emergency

thirdparty reports from a supervisor detailing work performance

oral and or written questioning to assess knowledge of accessing and interpreting organisational policies and procedures

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Organisational policies and procedures may include:

Emergency situations may include:

Emergency equipment may include:

Appropriate personnel may include:

Communication systems may include:

Clients may include: