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Elements and Performance Criteria

  1. Coordinate response to emergency reports or signals.
  2. Assess the emergency.
  3. Coordinate the response.
  4. Liaise with relevant authorities.
  5. Finalise operational procedures.

Required Skills

Required skills

communication skills to

liaise with all parties to coordinate effective responses to emergency situations

convey information to relevant authorities

debrief emergency team members

problemsolving skills to

assess emergency situations and develop action plans

improvise equipment or techniques where required

planning and organisational skills to coordinate resources and equipment necessary to respond effectively to emergency situations

selfmanagement skills to review and reflect on own work performance in coordinating emergency responses

language and literacy skills to

complete emergency documentation

interpret and respond to emergency reports and signals

Required knowledge

organisational emergency policies and procedures and staff responsibilities to enable prompt and effective response to emergencies and incidents

legislation relevant to own work role and level of responsibility including

duty of care

occupational health and safety

environment protection

hazardous substances and dangerous goods

public health and safety

location and use of rescue and emergency equipment to enable effective implementation of an emergency response

rescue techniques to enable selection of technique appropriate to type of emergency

emergency response agencies within the activity area and direct communication channels to enable information about an emergency to be communicated quickly and directly

factors that impact on emergency situations to enable appropriate contingency planning

behaviour and characteristics of typical emergencies to enable the development of an action plan to quickly and effectively bring the situation under control

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify and implement organisation policies and procedures to assess and coordinate emergency responses promptly and safely

comply with relevant legislation in coordination of emergency response

coordinate participatory arrangements for the management of the emergency response

complete all relevant documentation

evaluate and reflect on performance to identify ways in which emergency procedures can be improved

Context of and specific resources for assessment

Assessment must ensure

coordination of multiple emergency responses which may be simulated to reflect the individuals current or intended work environment to demonstrate competency and consistency of performance

Assessment must also ensure access to

equipment and resources to ensure adequate response to emergencies

staff and clients in industryappropriate ratios

legislation and organisational policies and procedures

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of applying organisational emergency procedures when responding to emergency situations

observation of interacting with safety officers and wardens to ensure effective coordination of emergency situations

oral and or written questioning to assess knowledge of relevant legislation which underpins the effective implementation of organisational emergency procedures

thirdparty reports from a supervisor detailing work performance

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SISXWHS Implement and monitor Work Health and Safety policies


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Reports or signals may include:

verbal

emergency warning and alarm systems

hand signals

telephone and radio communications

whistles.

Emergency situations may include:

fire

hazardous release of chemicals

bomb threats or civil disorder

environmental conditions

other natural or man-made disasters

activity-specific.

Organisational policies and procedures may include:

Work Health and Safety

emergency procedures

reporting incidents

staff roles and responsibilities in the event of an emergency

communication lines

exit and assembly points.

Designated personnel may include:

supervisors

managers.

Potential for escalation may include:

spread of fire

threat to adjoining areas

danger of explosion

loss of communications

involvement of additional persons

deterioration in environmental conditions.

Emergency equipment may include:

hoses

monitors

foam equipment and extinguishers

blankets

spill kits

personal protective clothing and equipment

ladders

salvage gear

rescue equipment

first-aid and evacuation equipment and resources.

Emergency team may include:

nominated safety officers or wardens

emergency team members

emergency response related persons.

Appropriate authorities may include:

Police Search and Rescue

State Emergency Service

Fire Brigade

Ambulance Service

Land Management Authorities

Australian Volunteer Coastguard.

Emergency evacuation may include:

total or partial

to an internal or external refuge

to an assembly point.