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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Conduct maintenance checks of facilities or areas.
   • Identify potential hazards in facility or area by conducting regular facility checks.
   • Report hazards to supervisor.
   • Maintain areas and amenities.
   • Store and handle chemicals safely.
   • Remove and dispose of wastes and dangerous chemicals promptly.
2. Check supplies.
   • Check supplies regularly for quantity, quality and expiry date.
   • Order or request supplies as required to meet anticipated demand.
   • Dispose of expired supplies.
3. Clean facility areas.
   • Locate and wear personal protective clothing.
   • Conduct cleaning tasks at specified times.
   • Display notices advising clients of cleaning in progress.
   • Use cleaning agents safely.
   • Clean and store cleaning equipment.
   • Identify and catalogue lost property.
   • Maintain cleaning records.
   • Lock storage areas when unattended.
4. Contribute to facility or activity administration.
   • Accept and record bookings for the facility.
   • Inform clients of the requirements and responsibilities of using the facility.
5. Conduct maintenance checks of facilities or areas.
   • Identify potential hazards in facility or area by conducting regular facility checks.
   • Report hazards to supervisor.
   • Maintain areas and amenities.
   • Store and handle chemicals safely.
   • Remove and dispose of wastes and dangerous chemicals promptly.
6. Check supplies.
   • Check supplies regularly for quantity, quality and expiry date.
   • Order or request supplies as required to meet anticipated demand.
   • Dispose of expired supplies.
7. Clean facility areas.
   • Locate and wear personal protective clothing.
   • Conduct cleaning tasks at specified times.
   • Display notices advising clients of cleaning in progress.
   • Use cleaning agents safely.
   • Clean and store cleaning equipment.
   • Identify and catalogue lost property.
   • Maintain cleaning records.
   • Lock storage areas when unattended.
8. Contribute to facility or activity administration.
   • Accept and record bookings for the facility.
   • Inform clients of the requirements and responsibilities of using the facility.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

select and safely use cleaning agents and equipment to clean at least two of the following areas over three service periods:

outdoor

indoor

dry or wet recreation centre

build and non-built

complete the above in response to at least three of the following hazards:

leaking or damaged containers

defects in the storage area

contamination

spillages

unsecured equipment

breakages

complete above cleaning tasks to required standards while:

conserving resources in the cleaning process

disposing of or recycling waste

using correct manual-handling and cleaning techniques

using hygienic cleaning practices

within commercially-realistic timeframes

minimising disruption to clients

complete all required documentation according to policies and procedures and with the following information:

dates and times

areas cleaned

staff member involvement.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

cleaning chemicals, equipment and procedures for wet and dry surfaces and materials:

wet:

toilets

basins

walls

dry:

carpet

laminate

soft furnishings

woodwork

safe operational practices using essential functions and features of equipment used to clean wet and dry areas

role and use of safety data sheets (SDS)

safe manual-handling techniques when:

carrying

lifting

pulling

pushing

safe handling requirements for hazardous cleaning products, including their disposal

hygiene procedures and requirements:

hygiene responsibilities of cleaning staff

hygiene hazards for cleaning, including potential food contamination and transmission of airborne illnesses

cleaning practices that minimise hygiene risks

ways of minimising negative environmental impacts in the cleaning process:

resource conservation – energy and water

waste disposal

standards for presentation of premises and organisational procedures to achieve them

hazards associated with cleaning agents and methods of minimising these:

leaking or damaged containers

defects in the storage area

contamination

spillages

unsecured equipment

breakages.

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