Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Determine volunteer requirements.
  2. Recruit volunteers.
  3. Induct volunteers.
  4. Manage volunteers.
  5. Determine volunteer requirements.
  6. Recruit volunteers.
  7. Induct volunteers.
  8. Manage volunteers.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

legislation and organisational policies and procedures that impact volunteer recruitment and management:

work health and safety/occupational health and safety

employment conditions

anti-discrimination and equal opportunity

working with children

privacy

selection processes

induction and training procedures

communication protocols

administration procedures

security

volunteer eligibility and suitability with roles:

coach or instructor

fundraiser

official

administrator

organiser

finance

technical assistance

maintenance

transport

first aid

determinants of volunteer eligibility and suitability:

conflict of interest

police checks

competencies required

selection processes and how they are conducted:

interviews

appraisal tests

timelines

notification procedures

content and purpose of volunteer management policies:

philosophy

volunteer eligibility

rights and responsibilities

training and accreditation

expenses and reimbursement

cash handling

security

grievance procedures

authorities and responsibilities

reporting.