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Elements and Performance Criteria

1. Review financial transactions.
   • Check that transactions comply with organisational procedures.
   • Check that balances prepared by others are accurate and comply with organisational procedures.
   • Identify financial and system discrepancies and resolve according to level of responsibility.
   • Implement financial systems and financial control systems according to organisational procedures.
   • Monitor systems and provide feedback to appropriate management.
2. Complete routine records and reports.
   • Complete routine records and reports accurately within designated timelines.
   • Process end or close of day trading and reports.
   • Forward reports to appropriate colleagues or department.
   • Reduce waste by minimising use of printed materials.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

use standard accounting procedures to complete an audit of the following activities from at least six different operating periods:

commercial account activity

commission earnings

department break-ups

foreign currency activities

occupancy

sales performance

sales returns

supplier activity

check and balance transactions relating to the above activities, including identifying and rectifying discrepancies.

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Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

role of night audit in overall financial management systems

standard accounting procedures and financial control processes and procedures that apply to front office operations:

reporting protocols

reporting cycles

features of common cashiering facilities and financial software used in commercial accommodation establishments

features of common property management software used in commercial accommodation establishments

main types of financial transactions that occur in a commercial accommodation establishment:

arrivals and departures

food and beverage

foreign currency activities

interdepartmental vouchers

internal and external change backs

laundry and other services

mini-bar

main types of financial systems that occur in a commercial accommodation establishment:

banking procedures

debtor control

floats

petty cash

common types of financial discrepancies that occur in a commercial accommodation establishment:

computer errors

errors in guest folios

errors in source documentation.

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