Elements and Performance Criteria
- Promote cocktails to customers and take orders.
- Use display materials to promote cocktails.
- Offer customers accurate information about the style and range of cocktails available and encourage their purchase in line with house policy.
- Check and identify specific customer preferences and take orders.
- Make recommendations and suggestions to assist customers with drink selection, and promote or upsell products.
- Prepare cocktails.
- Select appropriate cocktail glassware and equipment and use them according to manufacturer instructions, organisational procedures and industry standards.
- Make cocktails correctly and efficiently according to organisational and traditional recipes.
- Consider visual appeal, texture, flavour and required temperature in preparing cocktails.
- Experiment with creative and complementary combinations of alcoholic and non alcoholic ingredients to develop new cocktails.
- Evaluate presentation of cocktails and make adjustments before serving.
- Serve cocktails.