Elements and Performance Criteria
- Make games announcements.
- Promote games.
- Encourage customers to participate in games by including key sales points and promotional offers.
- Use spruiking techniques to encourage player and crowd participation and to enhance customer enjoyment of the game.
- Employ humour and language appropriate to the customer group.
- Ensure that personal presentation, appearance and grooming are appropriate to the games environment and will enhance the customer experience.
- Welcome customers with positive and appropriate body language.
- Show cultural and social sensitivity in presentations.