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Elements and Performance Criteria

  1. Make games announcements.
  2. Promote games.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

microphone techniques to facilitate spruiking

communication skills to deliver entertaining and informative information verbally to customers

The following knowledge must be assessed as part of this unit

indepth knowledge of the game being promoted in order to provide information

presentation and performance techniques including the role and use of

humour

body language

roleplay

voice techniques

story telling

visual aids and props

positioning in relation to audience and equipment

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ability to select information and prepare and deliver informative and entertaining spruiking activities to meet the promotional requirements of specific games

preparation and presentation of multiple promotional spruiking activities covering various games to ensure consistency of performance

Context of and specific resources for assessment

Assessment must ensure

demonstration of spruiking skills within an operational games location

commercially realistic ratios of customers to candidates to reflect typical workplace conditions

use of equipment such as microphones props and promotional materials

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to spruik at a games location The following examples are appropriate for this unit

direct observation of the candidate spruiking at a games location and using equipment effectively

written and oral questioning or interview to test knowledge of the features of the games

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITHGAMA Operate table games

SITHGAM007A Operate table games

STTXCOMA Work with colleagues and customers

STTXCOM001A Work with colleagues and customers.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Games may be:

computerised

manual

coin-operated

group

individual

casino table games

games at attractions and theme parks.

Communication systems and equipment may include:

static microphone

roaming microphone

public address system.

Spruiking techniques may involve:

humour

crowd participation

rhyming and poetry

song

acting and miming.