Required skills

literacy skills to read and interpret specific organisational procedures and approved game rules

numeracy skills to count reconcile and document the chip float

problemsolving skills to identify and respond to gaming irregularities and suspicious play

Required knowledge

roles of government industry and organisation in regulating the operation of table game activities within casinos

relevant state or territory legislative requirements for the operation of gaming tables

licensing provisions

regulatory industry and organisational codes of conduct and rules approved for use by the organisation

compliance responsibilities of the individual operator and effects of noncompliance with regulatory and organisational requirements

compliance responsibilities of the individual operator and effects of noncompliance with regulatory and organisational requirements

compliance roles of others within the organisation

responsible gambling service procedures including

selfexclusion and exclusion procedures and the role of individual staff members supervisors and managers in providing responsible gambling services

selfexclusion and exclusion procedures and the role of individual staff members, supervisors and managers in providing responsible gambling services

contents of problem gambling and counselling information provided by the organisation

chip values

different types of chips used by the organisation

stacked chips

specific organisational procedures and approved rules for

reconciling and documenting chip float at opening and closure of the game

dealing with gaming irregularities and noncompliance issues

dealing with gaming irregularities and noncompliance issues

handling instances of suspicious play

game protection

security measures for handling emergencies

securing all table gaming equipment

table closure

indicators of suspicious play at gaming tables

work health and safety requirements for working at gaming tables

causes of manual handling injuries associated with working at gaming tables

stretches and exercises used to avoid manual handling injuries

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

open close and operate table games by selecting and setting up equipment for games handling chips effectively reconciling the chip float and monitoring the game for irregularities and suspicious play

operate multiple games on multiple occasions

coordinate multiple table game transactions interactions and activities

comply with organisational procedures and approved rules especially those covering game protection and security issues

Context of and specific resources for assessment

Assessment must ensure use of

a fully equipped gaming environment including relevant game equipment cash and chips this may be a

real industry workplace

simulated industry environment such as a casino training room

current organisational procedures and approved rules for the operation of table games

current plain English regulatory documents

customer groups of a size and nature that reflect the commercial casino environment in which table games are operated

Method of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to operate table games The following examples are appropriate for this unit

direct observation of the individual setting up operating and closing down table games

evaluation of chip handling and counting exercises

use of roleplays and problemsolving activities to test reaction to gaming irregularities and suspicious play incidents

use of role-plays and problemsolving activities to test reaction to gaming irregularities and suspicious play incidents

written or oral questioning or interview to test knowledge of legislative requirements contents of organisational procedures and approved rules and roles and responsibilities of various staff members in gaming compliance practices

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

SITHGAM Deal Baccarat games

SITHGAM Conduct Big Wheel games

SITHGAM Deal Blackjack games

SITHGAM Deal Poker games

SITHGAM Deal Pontoon games

SITHGAM Conduct Rapid Roulette games

SITHGAM Conduct Roulette games

SITHGAM Conduct Sic Bo games

General table game equipment may include:

Table games may include:

Chip float and chips may include: