Elements and Performance Criteria
- Identify purpose and scope of the event.
- Prepare catering proposal.
- Collect and collate operational information for the event and venue.
- Analyse operational factors influencing catering, and consult with stakeholders to determine overall approach.
- Contribute ideas to event concept, theme and format and incorporate creative elements into the catering proposal.
- Verify operational and service practicality of the catering proposal through consultation and analysis.
- Present proposal including accurate information on range and style of catering products and services.
- Obtain approval to proceed with catering.
- Prepare and implement operational plan.
- Prepare an operational plan for provision of catering and ancillary products and services, identifying steps, activities and sequence.
- Incorporate risk management issues into plan.
- Review, verify and finalise details with client.
- Provide accurate information on operational plans to relevant personnel to ensure effective implementation.
- Implement and monitor catering plan for the event, making adjustments as required.
- Obtain feedback from customer and operational staff after the event to inform future catering activities.