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Elements and Performance Criteria

Required Skills

The following skills must be assessed as part of this unit

communication skills to liaise with both customers and colleagues on practical and operational matters and to provide information on the range of available activities to customers

literacy skills to both interpret and develop activity documentation

numeracy skills to estimate costs and maintain simple budgets

planning organisational and administrative skills to coordinate the complete process of organising a range of recreational activities

problem solving skills to identify and respond to a range of familiar and unfamiliar organisational and operational challenges

The following knowledge must be assessed as part of this unit

range of available activities and requirements and conditions for their provision

typical safety issues and hazards related to specific activities

local area knowledge including activities amenities transport and other services available

typical coordination and administration procedures and systems for the organisation of recreational activities in an inhouse context

risk management issues to be considered in planning and organising activities

crosscultural awareness and understanding of the social and cultural aspects of the local host community

local customs and courtesies

environmental impacts and minimal impact practices to be considered by customers when enagaging in inhouse recreational activities

legislative and regulatory obligations for a range of different activities including those relating to OHS environmental and local council requirements

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ability to plan organise and monitor a range of different activities which meet the requirements of target markets enterprise policies and goals

ability to work within available resources budgets regulatory requirements and other considerations

consideration of and planning for potential risks and any safety issues

identification and adherence to all regulatory requirements related to recreational activities including OHS

Context of and specific resources for assessment

Assessment must ensure

access to sites facilities and resources required for a typical range of recreational activities

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

review of recreational activities programs developed and conducted by the candidate

review of required documentation completed by the candidate

written and oral questions related to the planning administration conduct and review of recreational activities OHS issues and regulatory requirements

project to organise and conduct a recreational activities program for an enterprise

review of portfolios of evidence and thirdparty workplace reports of the candidates onthejob performance

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

Guidance information for assessment

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Recreational activities may include:	creative activities, e.g. art, dance, music, drama games sports, both team and individual health and fitness activities storytelling fishing orienteering treasure hunts

Regulatory or licensing requirements may include:	qualifications and licences required for personnel monitoring or supervising certain activities permits and licences required for specific activities such as fishing and diving council or statutory permission for certain activities, use of facilities or venues OHS, public liability and duty of care requirements operation of equipment and vehicles legislative requirements regarding activities and where they may be undertaken such as using jet skis, speed boats, off road vehicles etc.

Personnel may be internal or external and may include:	staff to conduct, control, direct, supervise and operate specialists or experts tradespersons contractors.

Resources may be sourced from in-house or external providers and may include:	essential materials and equipment amenities and structures furniture vehicles and transport food and beverage information sheets and timetables guidelines and regulations OHS instructions and checklists.

Potential hazards or safety issues for specific activities may include:	inclement weather bushfires rough seas wild life illness or accidents strikes and transport failure faulty equipment unavailability of staff or key personnel.

Documentation may include:	registration forms waiver and indemnity forms receipts and invoices contracts insurance coverage reports permits and licences flyers and marketing materials.

Acceptable behaviour in different environments and communities may involve:	briefing customers on ways to ensure minimal negative impacts on the environment providing advice on minimal impact practices that relate to such things as: use of tracks noise souveniring interaction with wildlife briefing customers on local customs and courtesies briefing customers on ways to communicate with and avoid insult to local communities.