sources of information on the holiday park and resort industry structure of the holiday park and resort industry and its different sectors including the business relationships between the following sectors holiday and resorts parks types of accommodation factors which contribute to the development of successful parks holiday park and resort industry trends manufacturing main manufacturers of recreational vehicles RV key types of recreational vehicles made in Australia their key characteristics current and emerging trends in RV products service key providers of specialised RV servicing types of services offered links with manufacturers retailers and holiday parks and resorts retailing retailers in Australia main RV retailers in the local area types of after sales services offered roles and general responsibilities for different jobs in the industry general nature of and links to the wider tourism industry and types of organisations providing bookings including attractions inbound tour operators other local accommodation providers retail travel agents tour operators visitor information centres primary functions of major crossindustry and sectorspecific industry associations especially those with which the business has a relationship major crossindustry and sectorspecific industry associations especially those with which the business has a relationship trade unions in the industry local regional state and national tourism information service and marketing organisations basic aspects of holiday park and resort industry quality assurance processes accreditation schemes codes of conduct or ethics industry rating schemes occupational licensing reasons for participation and impacts of noncompliance reasons for participation and impacts of noncompliance roles and responsibilities of individual staff members when participating in schemes basic aspects of state territory and local council laws and actions that must be adhered to by holiday park and resort operators local community protection including land ownership management and access requirements that must be met by holiday park operators when delivering services and requirements to maintain the lifestyle of neighbouring residents consumer protection including refund requirements that must be met by holiday parks terms and conditions of quotations and cancellation fees Equal Employment Opportunity EEO law including rights of employees and responsibilities of employers to make merit based employment decisions current and emerging technology used in holiday parks and resorts including ebusiness and social media current and emerging technology used in holiday parks and resorts, including ebusiness and social media. |