Elements and Performance Criteria
- Source component products.
- Identify product objectives in consultation with appropriate colleagues and customers.
- Determine customer or market destination and product preferences and requirements.
- Identify and research potential destinations and component products and services.
- Assess destination and product details for market suitability and consider innovative options when appropriate.
- Assess quality credentials of operators and their products.
- Select destinations and products based on research.
- Package component products.
- Develop packaged products or programs to meet requirements of specific customers or markets.
- Combine and integrate program components to create maximum value and saleability within constraints.
- Make agreements with suppliers according to organisation profit and other requirements, and confirm in writing.
- Check and incorporate legal requirements.
- Cost programs to ensure profitability and consideration of key financial factors.
- Finalise product packaging.
- Clearly document and present product or program and pricing structures, including details of inclusions, exclusions and add-ons.
- Review and adjust products or programs and pricing structures in response to feedback from customers or colleagues.
- Present final product or program details for approval within required timeframes.