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Elements and Performance Criteria

  1. Plan in-house recreational activities.
  2. Coordinate delivery of recreational activities.
  3. Evaluate recreational activities.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

develop and coordinate plans for at least two different recreational activities from the list in the knowledge evidence that reflect different customer interests and/or organisational focus and including:

at least one indoor and one outdoor activity

identification of potential safety and organisational risks of the above activities

identification of all regulatory and licensing requirements that apply to the above activities

identify, cost and source appropriate resources from the list in the knowledge evidence required to conduct, control, direct, supervise and deliver each of the above activities

develop information for each of the above activities consisting of at least three of the following:

marketing flyers

information sheets and timetables

participant cost sheets

schedule of activities

operational itineraries

resources allocated to the activity

identify and implement appropriate processes and methods to measure success of the above activities

identify and document improvements to each of the above recreational activities in response to success measures above.


Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

components of various recreational activities

different types of recreational activities:

creative activities:

art

dance

music

drama

educational activities

fishing

games

health and fitness activities

orienteering

bushwalking

team or individual sports

storytelling

treasure hunts

resources required to conduct, control, direct, supervise and deliver recreational activities:

human resources:

employees

contractors

guides

recreation instructors

entertainers

performers

subject matter specialists or experts

other resources:

amenities and structures

educational aids and participant materials

food and beverage

furniture

guidelines and regulations

work health and safety instructions and checklists

recreational equipment for bushwalking, fishing, games, health and fitness activities, orienteering, and water-based and other sports

treasure hunt prizes

vehicles and vessels

regulatory and licensing requirements:

insurance coverage

council or statutory permission for certain activities, use of facilities or venues

legal compliance for activities and where they may be undertaken:

on road

on water

off-road

work health and safety, public liability and duty of care

operation of equipment and vehicles

permits and licences required for specific activities

qualifications and licences required for personnel delivering or supervising activities

complete details of regulations, permit and licensing requirements for the operation of recreational activities

public liability responsibilities for customers engaging in recreational activities:

directives to personnel delivering the activity and their obligation to control, direct and supervise participants

the use of indemnity and waiver forms to minimise risk to the organisation

work health and safety considerations for personnel delivering the activity:

employer responsibilities to provide a safe workplace

individual employee responsibilities for ensuring safety of self and others, and for following safety directions

threats and hazards associated with specific activities, risk assessment processes and procedures, and control mechanisms

checklists and briefings used in relation to recreational activities:

checklists to ensure:

equipment is serviceable

all resources are available

activity is set up for correct participant numbers

standard customer briefings as relevant to activity:

bans on souveniring

interaction with wildlife

local customs and courtesies

minimising noise

risk associated with the activity

safe use of equipment

use of tracks and roads

ways to communicate with and avoid insult to local communities

ways to ensure minimal negative impacts on the environment

environmental impacts and minimal impact practices to be considered by customers when engaging in in-house recreational activities

formats and inclusions used in:

operational itineraries and schedules

operational checklists and briefings

report templates

customer surveys

measurements for success of activities:

number of sales

profit

positive feedback from customers and personnel

safety of customers and personnel

suitability of activity to the organisation:

fit with grade or star rating

match to customer demographics

match with marketing claims

relevance and adherence to environmental education and sustainability values.