Required skills

communication skills to

consult with colleagues and stakeholders on issues of environmental and social responsibility

inform customers of their minimal impact responsibilities

critical thinking skills to evaluate potential environmental and social impacts and make appropriate responses in organising activities

literacy skills to read and interpret sometimes complex materials describing environmental regulatory requirements and guidelines

numeracy skills to make simple calculations and take simple measurements

problemsolving skills to identify and respond to situations where minimal impact procedures may be breached

Required knowledge

global environmental issues in particular a layperson understanding of the science associated with

climate change

energy

land management

waste and consumption

water

environmental and social impacts of tourism in relation to global environmental issues in particular sites and communities

practical sustainability considerations for tourism operations including those related to

environmentally or culturally sensitive areas and associated minimal impact practices

handling and disposal of waste including human waste

industry codes of practice

use of water sources

laws regulations and land management requirements and guidelines including

need for permits in national parks or on land under control of traditional owners

restrictions on camp site operations and use of open fires

minimal impact techniques and procedures in relation to

activityspecific guidelines

energy use

group size

interaction with wildlife

local customs and courtesies

noise

setting of camps

souveniring

use of tracks

waste disposal

biophysical and sociocultural elements in an environment and the relationship between them

biophysical and sociocultural elements in an environment and the relationship between them

information collection techniques for monitoring environmental and social impact including what is observed and measured and how specific data is recorded

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

organise and operate tourism activities in multiple environments with minimal negative environmental and social impact

demonstrate knowledge of global environmental issues including those specific to tourism and in particular operating environments

demonstrate knowledge of minimal impact practices

Context of and specific resources for assessment

Assessment must ensure use of

an environmentally sensitive location in which activities can be conducted

real or simulated tourism activities

current information about environmental practices such as legislation guidelines and industry codes of practice

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the individual conducting a tour or activity in an environmentally sensitive area

review of tour planning and operational activities undertaken by the individual

use of case studies to assess ability to apply appropriate minimal impact approaches to different environments

written or oral questioning to assess knowledge of environmental and social impact of tourism local environmental issues minimal impact techniques and regulatory requirements

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

SITTGDE Lead tour groups

SITTGDE Prepare and present tour commentaries or activities

SITTPPD Develop interpretive activities

Issues of responsibility for environmental and social sustainabilitymay relate to:

Minimal impact techniques and procedures may include:

Changes in the natural environmentmay include:

Ways tocollect environmental informationmay involve: