Required skills

communication skills to consult with diverse stakeholders on potentially divisive and nuanced issues

critical thinking skills to evaluate complex issues and information and develop strategic responses

literacy skills to

interpret materials describing environmental regulatory requirements and codes of practice

develop plans systems and procedures for tourism operations

numeracy skills to perform complex calculations to assess profitability considerations

planning and organising skills to coordinate interrelated planning and operational processes

problemsolving skills to respond to complex internal and external management challenges

Required knowledge

current research trends in the area of ecologically sustainable operations

global environmental issues in particular a laypersons understanding of the science associated with

climate change

energy

land management

waste and consumption

water

relevance of particular environmental issues to the area or region of work including the specific features and vulnerabilities of the local environment

consultation and communication mechanisms used by organisations in the product development process including

features

nature

objectives and outcomes

scope

time parameters

strategic frameworks and operational systems and procedures that support environmentally sustainable operations including those related to

customers

equipment and supplies

staff

ways of balancing ecological sustainability and the economic viability of an operation

laws regulations and land management requirements and guidelines including

need for permits in national parks or on land under control of traditional owners

restrictions on operations in relevant areas

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

develop and implement a plan for a tourism hospitality or event operation that supports environmental sustainability and provides evidence of

analysis of key environmental issues

consultation with key stakeholders

development of strategies and operational approaches that maximise positive impacts

integration of current legislation regulations and industry codes

demonstrate knowledge of current and emerging issues and trends for tourism and the environment

Context of and specific resources for assessment

Assessment must ensure use of

a destination location organisation or event for which an environmentally sustainable operation can be established

current information about environmental practices such as legislation guidelines and industry codes of practice

stakeholders with whom consultations can take place

current information and communications technology to support the research and planning process

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of a completed plan including analysis of all evaluations that have been conducted

evaluation of codes of practice developed by the individual for operations in particular locations

use of case studies to assess ability to

evaluate and respond to different commercial and environmental challenges

make suggestions for improving the environmental sustainability of existing tourism operations

written or oral questioning to assess knowledge of industry codes of conduct regulatory requirements minimal impact techniques and methods of managing tourism impact

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

SITTPPD Develop tourism products

SITTPPD Develop culturally appropriate tourism operations

SITXFIN Prepare and monitor budgets

Evaluations may involve:

Stakeholdersmay include:

Methods of managing impactmay include:

Negative environmental impacts may include: