This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

interpretation of fare schedules and other airline or consolidator guidelines

interpretation of rules and conditions applicable to fare

interpretation of current airline and IATA regulations

literacy skills to read and interpret complex airfare schedules airline and IATA regulations costings and applicable general air travel rules and restrictions

numeracy skills to perform complex airfare calculations

The following knowledge must be assessed as part of this unit

familiarity with content and format of textbased tariffs and supporting manuals or automated fare systems

encoding and decoding of airport and airline codes

how to access information on different types of current fares and the applicable rules and conditions

how to access information on current airline and IATA regulations

normal fare construction principles and procedures including currency and neutral units of construction NUA conversion

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this TrainingPackage.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

knowledge of how to access information on the current range of international airfares and ability to interpret the conditions applicable to specific fares

ability to calculate airfares accurately and according to current airline and IATA regulations and conditions applicable to specific fares

ability to create practical air itineraries in response to customer requirements

ability to calculate normal international airfares accurately in response to multiple customer requirements covering a range of different air routes

completion of airfare calculations within typical workplace time constraints and deadlines determined by the customer or the organisation

Context of and specific resources for assessment

Assessment must ensure

demonstration of skills using appropriate computers publications and reservations systems currently used in the tourism industry to assist with airfare quotations

use of industrycurrent documentation or computer data such as airline IATA and consolidator schedules tariffs and bulletins outlining fares rules conditions and regulations

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of integrated activities completed by the candidate including sourcing information on destinations selling products providing quotations and issuing documents

fare construction activities and case studies to assess ability to construct and cost normal international airfares for different routes and to meet varying customer requirements

review of fare calculation worksheets completed by the candidate

written and oral questioning or interview to test knowledge of general air travel rules and restrictions applicable to normal international airfares

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITTTSLA Sell tourism products and services

SITTTSL005A Sell tourism products and services

SITTTSLA Process travelrelated documentation

SITTTSL009A Process travel-related documentation

SITTTSLB Construct promotional international airfares

SITTTSL014B Construct promotional international airfares.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contextsEmployability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

Sources of international fare information may include:

Information on international air itineraries, fares and fare rules must include:

taxes and surcharges

Information on international air itineraries, fares and fare rules may include:

Configure air itineraries:

must include coverage of the following types of calculations and checks:

Calculation of international fare costs may be completed:

Taxes may include:

Fees may include:

Record of calculated airfare may involve use of: