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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Create complex international flight itineraries and airfares.
Construct mixed class fares.
- Identify options where mixed class combinations are allowed and appropriate to meet customer needs.
- Calculate mixed class fares according to IATA regulations.
Apply indirect travel limitation rules.
- Accurately calculate sector journeys and side trips according to IATA regulations.
Construct fares incorporating add ons.
- Correctly interpret add-on tables.
- Calculate through fares, incorporating add-ons according to IATA regulations.
Construct round the world journeys.
- Identify situations where round the world fares are appropriate to meet customer needs.
- Accurately calculate round the world fares according to IATA regulations.
Construct fares for open jaw journeys.
- Identify options where open jaw journeys are allowed and appropriate to meet customer needs.
- Accurately calculate round, circle and open jaw fares according to IATA regulations.
Apply the pricing unit concept.
- Divide a single or return fare journey into separate pricing units.
- Calculate the lowest combination of fares for a series of pricing units.
Document and maintain records of calculations.
- Record full details of the calculated airfares.
- Minimise use of printed materials and maximise electronic record keeping to reduce waste.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

create practical air itineraries and construct complex international airfares to meet the requirements of eight different customers, including:

at least one adult and one child airfare

at least one airfare for travel to each of the following destinations:

South West Pacific

source information for the above itineraries and airfares using each of the following at least once across the eight customers:

computerised reservations system (CRS)

global distribution system (GDS)

information from airlines and consolidators

demonstrate the correct application of the following types of calculations and checks in constructing each of the above airfares:

global indicators (GI)

local currency fares (LCF)

lowest combination principle (LCP)

mileage system:

maximum permitted mileages (MPMs)

ticketed point mileages (TPMs)

extra mileage allowance (EMA)

excess mileage surcharges (EMS)

neutral units of construction or currency (NUC) conversion

interpret and document for each of the above customers:

information on international fares, fare rules, conditions applicable to specific fares, and International Air Transport Association (IATA) regulations

complete activities within commercial time constraints and deadlines determined by the customer or the organisation.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information for:

international flights:

direct and connecting services

minimum connecting times (MCT)

international fares:

published fare types and classes

concession fares

carrier fares with carrier-based routings

fare conditions

global indicators

IATA regulations

IATA terminology and definitions

international airline terminology

payment and ticketing deadline

taxes, fees and surcharges

international fare conditions:

availability of:

any type of change to the air itinerary

changes to class of travel

change to name on ticket

refunds or credit notes in the event of cancellation

baggage allowance

cancellation charges

excess baggage charges

extensions to ticketing deadline

payment deadline

restricted articles in baggage

ticketing deadline

time limits for passenger name records (PNRs)

content and format of information provided by airlines and consolidators:

flight schedules

published fares

special bulletins

key elements of and procedures for advanced fare calculations and checks involving:

compliance with indirect travel limitations rule

identifying fare basis code and fare type code

journeys commencing outside the country of sale

mileage system:

formats used to calculate and record advanced international airfares:

the ladder and linear fare calculation methods.