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Elements and Performance Criteria

  1. Construct mixed class fares.
  2. Apply minimum checks.
  3. Calculate international pre-paid ticket advices.
  4. Apply indirect travel limitation rules.
  5. Construct round the world journeys.
  6. Construct fares for open jaw journeys.
  7. Apply the pricing unit concept.

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

interpretation of fare schedules and other airline or consolidator guidelines

interpretation of rules and conditions applicable to fares

interpretation of current airline and IATA regulations

literacy skills to read and interpret complex airfare schedules airline and IATA regulations costings and applicable rules and conditions

numeracy skills to perform complex airfare calculations

The following knowledge must be assessed as part of this unit

familiarity with content and format of textbased tariffs and supporting manuals or automated fare systems

encoding and decoding of airport and airline codes

how to access information on the different types of current international fares and the applicable rules and conditions

how to access information on current airline and IATA regulations

advanced fare construction principles and procedures including currency and neutral units of construction NUA conversion

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this TrainingPackage.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

knowledge of how to access information on the current range of international airfares and ability to interpret conditions applicable to specific fares

ability to calculate airfares accurately and according to current airline and IATA regulations and conditions applicable to specific fares

ability to apply advanced international airfare rules and procedures

ability to accurately calculate multiple airfares covering range of different air routes using advanced rules and procedures and to meet varying customer requirements

completion of airfare calculations within typical workplace time constraints and deadlines determined by the customer or the organisation

Context of and specific resources for assessment

Assessment must ensure

demonstration of skills using appropriate computers printers publications and reservations systems currently used in the tourism industry to assist with airfare quotations

use of industrycurrent documentation or computer data such as airline IATA and consolidator schedules tariffs and bulletins outlining fares rules conditions and regulations

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

fare construction activities and case studies to assess ability to apply advanced fare construction principles to different circumstances and customer requirements

review of fare calculation worksheets completed by the candidate

written and oral questioning or interview to test knowledge of rules and conditions applicable to specific fares

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITTTSLA Sell tourism products and services

SITTTSL005A Sell tourism products and services

SITTTSLA Process travelrelated documentation

SITTTSL009A Process travel-related documentation

SITTTSLB Construct normal international airfares

SITTTSL013B Construct normal international airfares

SITTTSLB Construct promotional international airfares

SITTTSL014B Construct promotional international airfares.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contextsEmployability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Configure air itineraries must include the following types of fares:

through fares incorporating add-ons

mixed class fares

round the world fares

round, circle and open jaw trips

fares incorporating intermediate points

fares incorporating sectorised journeys and side trips

fares incorporating airport taxes and other surcharges, which may include:

domestic head tax

noise tax

fuel surcharge

Q surcharge.

Calculate fares must include coverage of the following types of calculations and checks:

neutral units of construction (NUA)

local currency fares (LCF)

global indicators (GI)

journeys commencing outside the country of sale

mileage system:

maximum permitted mileages (MPMs)

ticketed point mileages (TPMs)

extra mileage allowance (EMA)

excess mileage surcharges (EMS)

higher intermediate points (HIPs)

one way backhaul checks (BHA)

circle trip minimum fare checks (CTM)

directional minimum checks (DMA)

country of payment minimum checks (COP)

compliance with indirect travel limitations rule

one way sub-journey check (OSA)

return sub-journey check (RSA)

re-routing.