Required skills

literacy skills to

read and interpret complex product information including costs and terms and conditions of their sale

write accurate and succinct product information and develop accurate inventory reports

numeracy skills to interpret and calculate complex product cost components

planning and organising skills to continuously update the inventory for commercial efficiency

problemsolving skills to identify and resolve deficiencies in product information

selfmanagement skills to determine times for required inventory updates

teamwork skills to provide timely advice on inventory use

technology skills to

use a computer and keyboard

manipulate the features of the inventory system to enter monitor and update product information

Required knowledge

for the specific industry sector

different types of inventory systems used

uses of various reports within inventory systems

industry commissions and markups

for the specific organisation

role of specific inventory system

functions of the inventory system

product knowledge of the products to be included in inventory

negotiated cost of supply contractual arrangements and preferred supplier arrangements

appropriate markups for the particular products controlled by the inventory

appropriate markups for the particular products controlled by the inventory.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

make and maintain accurate and multiple product inventory entries that cover a range of products relevant to the industry sector and organisation

monitor the currency and accuracy of inventory information and continuously update it over a period of time

produce and distribute accurate inventory reports

demonstrate knowledge of the role played by inventory systems within the organisation and the wider tourism hospitality or event industry

complete inventory activities within commercial time constraints and deadlines determined by the organisation

Context of and specific resources for assessment

Assessment must ensure use of

a real or simulated tourism hospitality or event business operation or activity which maintains a product inventory

a real or simulated office environment as defined in the Assessment Guidelines

computers printers information software or database programs currently used in the tourism hospitality or events industry to control product inventory

current commercial product information and operational documentation and data such as supplier contracts and rates

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

activities that allow assessment of the individuals ability to

make entries based on product information and negotiated cost of supply to which commissions or markups are applied

prepare inventory reports

written or oral questioning to assess knowledge of the role of product inventories and the various functions they manage

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

SITHACS Provide accommodation reception services

SITTTOP Allocate tour resources

SITTTSL Operate an online information system

SITTTSL Book supplier services

SITTTSL Use a computerised reservations or operations system

SITXEVT Process and monitor event registrations

SITXEVT Manage event staging components

Information to be included in inventory may include:

Inventory may control:

Reports may be: