This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

presentation and communication skills to present cohesive and audible group presentations and interact effectively with participants

literacy skills to read and interpret information scripts or other briefing information

numeracy skills to address required safety considerations such as not exceeding numbers in a given location

The following knowledge must be assessed as part of this unit

health and safety requirements for specific events and locations

emergency procedures for specific events and locations

basic group presentation techniques including

voice projection

body language

tonal variety

how to tailor language to meet different group needs

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ability to communicate information clearly to customers

ability to use simple group presentation techniques to enhance briefing or commentary

knowledge of health safety and emergency procedures relevant to the venue or site

demonstration of skills on multiple occasions

Context of and specific resources for assessment

Assessment must ensure

demonstration of skills through the presentation of a briefing or scripted commentary in an environment where such an event would generally take place ie at a visitor site or within an attraction

use of appropriate equipment to provide the briefing or scripted commentary

Methods of assessment

Assessment methods must be chosen to ensure that the skills required to conduct a preevent briefing can be practically demonstrated Methods must include assessment of knowledge as well as assessment of practical skills

The following examples are appropriate for this unit

direct observation of the candidate providing a briefing or scripted commentary

written or oral questions or interview to test knowledge of OHS issues and requirements

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITTVAFA Operate a ride location

SITTVAF003A Operate a ride location.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Briefing, information session or tour may be:

Health and safety requirements may relate to:

Changes to the environment may relate to:

Presentation resources may include: