Elements and Performance Criteria
- Prepare and inspect ride location.
- Inspect the ride location prior to arrival of customers and according to approved checklist for a specific ride.
- Check general equipment and supplies in the ride location to ensure readiness for operation and reorder supplies according to organisation procedures.
- Check safety equipment to ensure readiness for operation.
- Check for cleanliness and standard of presentation, and take remedial action promptly where appropriate.
- Inspect rides.
- Prepare to operate ride.
- Operate and monitor ride.
- Operate the ride or device according to specifications and organisation requirements and procedures.
- Continuously monitor operator controls during the operation of the ride.
- Monitor the overall ride, ride area and rider behaviour and reactions at all times.
- Take any required action in response to observations made during the ride, and ensure these conform to organisation safety procedures.
- Action emergency procedures strictly according to organisation and specific ride procedures.
- Treat customers in a friendly and courteous manner throughout the ride.
- Identify quality control issues or problems during the ride advising the appropriate supervisor for action.
- Close down ride.
- Close and secure ride.
- Prepare ride documentation.
- Identify issues and events requiring documentation.
- Make notations accurately and comprehensively according to organisation procedures.
- Complete and distribute accurate documentation within required timeframe, minimising use of printed materials and maximising electronic transmission of documents to reduce negative environmental impacts.
- Forward reports and documentation to the appropriate area within the required timeframe.