This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

interpretation of the audience characteristics and information needs

use of appropriate technology and software programs to create suitable support materials that relate to the delivery of presentations

microphone techniques as and when applicable to the context of delivering the presentation eg for a conference address

highlevel literacy and communication skills to facilitate the gathering and analysis of complex information and to interpret this for accessible communication to the group

highlevel verbal communication skills to present in an informative engaging educational and enjoyable manner and to interpret and answer group questions

The following knowledge must be assessed as part of this unit

methods for planning presentations including structure and timing of effective presentations

knowledge and application of public speaking techniques including

use of voice including tone volume diction and expression

appropriate eye contact

appropriate body language

impact of dress

use of humour

features of typical equipment and software programs used to deliver presentations

subject matter for presentation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

delivery of logical wellstructured presentations that show effective use of public speaking techniques and equipment

ability to tailor the presentation to specific audience needs contexts and delivery situations

preparation and delivery of multiple presentations covering various topics that meet the needs of different audiences to ensure consistency of performance

Context of and specific resources for assessment

Assessment must ensure

presentation of information within a commercially realistic delivery environment such as in a large meeting room or in a conference venue

use of industrycurrent equipment and support aids for presentation which will vary according to the operational context of delivering the presentation ega microphone will be essential equipment for a large venue

presentation to and interaction with a group of a size and nature that would be expected for the relevant topic or context

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to make presentations The following examples are appropriate for this unit

direct observation of presentations made by the candidate

evaluation of presentation notes and supporting materials prepared by the candidate

evaluation of feedback forms that describe the audiences enjoyment of the presentation

questioning audience members on their response to the candidates ability to present information in an interesting way

case studies to assess ability to tailor presentations for different audience needs different subject matter and different delivery locations

written and oral questioning or interview to test knowledge of public speaking techniques and features of presentation equipment

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITXADMA Plan and manage meetings

SITXADM004A Plan and manage meetings

SITXMGTA Establish and conduct business relationships

SITXMGT006A Establish and conduct business relationships

SITXMPRA Plan and implement sales activities

SITXMPR003A Plan and implement sales activities

SITXMPRA Coordinate marketing activities

SITXMPR004A Coordinate marketing activities.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Audience characteristics may relate to:

Special needs may include:

Supporting materials and visual aids may include:

Public speaking techniques must include appropriate use of:

Presentation equipment may include: