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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Present information to group.
  2. Enhance presentation of information.
  3. Liaise with others.

Required Skills

Required skills

communication skills to

present cohesive and audible group presentations

interact positively with participants and other team members

literacy skills to read and interpret information scripts or other briefing information

numeracy skills to address safety considerations such as not exceeding numbers in a given location

problemsolving skills to identify and respond to the need for adjustments to presentation

Required knowledge

group presentation techniques including

voice projection

body language

tonal variety

how to tailor language to meet different group needs

sustainability considerations relevant to the presentation and venue including those related to

conservation of resources

cultural protocols

handling of waste

minimising negative impact

health and safety requirements for specific events and locations

emergency procedures for specific events and locations

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

communicate information clearly in a group situation

use group presentation techniques to enhance briefing or commentary on multiple occasions and for different groups

demonstrate knowledge of health safety and emergency procedures relevant to the venue or site

Context of and specific resources for assessment

Assessment must ensure use of

an environment where a presentation would take place eg visitor site or attraction

equipment that supports the briefing or scripted commentary

a group of people to whom the presentation is delivered

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the individual providing a briefing or scripted commentary

written or oral questioning to assess knowledge of work health and safety issues and requirements

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role for example

SITTVAF Operate a ride location


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Briefing,information session or tour may be:

crowd information session

demonstration

entertainment session

ride

safety briefing

site familiarisation

tour safety briefing.

Environmental requirements may relate to:

conservation of resources

cultural protocols

handling of waste

noise and other disturbance issues

potential physical impacts on the environment.

Health and safety requirements may relate to:

areas that are offlimits

dress restrictions

emergency procedures

guidance on using equipment

restrictions on talking or making noise in an area.

Changes to the environment may relate to:

change in temperature, e.g. climate controlled facility

possible safety restrictions, e.g. if group is entering a high risk area

special effects on a tour

warning about extraneous noise or other unusual activity.

Presentation resources may include:

actors presenting a scripted show

digital presentations

loud speaker

microphone

monitors.