This section describes the essential skills and knowledge and their level required for this unit

The following skills must be assessed as part of this unit

highlevel communication skills to consult with colleagues and stakeholders on issues of environmental responsibility and to ensure information is supplied to work group

literacy and numeracy skills to use informationcollection techniques record and monitor activities within an environmentally sustainable framework and read and interpret complex documents that relate to environmental and energy efficiency requirements

technology skills including the ability to operate and shut down equipment

ability to recognise and implement environmental and energy efficiency management policies and procedures relevant to own work area

change management skills

critical thinking skills to allow for rational and logical analysis of problems in order to devise solutions and reflect on approaches taken

ability to relate to people from a range of social cultural and ethnic backgrounds and of varying physical and mental abilities

The following knowledge must be assessed as part of this unit

broad working knowledge of legislation and regulations imposed by relevant land management agencies and federal state or territory and local governments and their relevance to the particular industry sector and workplace

how to access industry codes of practice standards and accreditation scheme requirements and working knowledge of their contents and organisational compliance requirements

relevant environmental and energy efficiency systems and procedures

best practice approaches relevant to own area of responsibility

quality assurance systems relevant to own work area

supply chain procedures

strategies to maximise opportunities and minimise impacts relevant to own work area

relevant knowledge of environmental and resource efficiency issues specific to industry practices

general awareness of global environmental issues and environmental ethics

broad awareness of the environmental and social impacts relevant to particular industry sector and workplace

thorough knowledge of minimal impact techniques and procedures in relation to areas of operation including

waste disposal

energy use

resource use

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this TrainingPackage

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

project or work activities that show candidates ability to analyse environmentally sustainable work practices set improvement targets implement improvements and monitor their effectiveness

knowledge of external benchmarks and how these can be applied to the workplace to improve environmental sustainability

knowledge of how to access information on the current range of legislation regulations and industry codes and ability to interpret the requirements clearly as they relate to the business operation

knowledge of general environmental impacts and issues associated with service industry operations minimal impact techniques and procedures and their application within the workplace

project or work activities conducted over a commercially realistic period of time so that the analysis implementation and monitoring aspects of this unit can be assessed

Context of and specific resources for assessment

Assessment must ensure

access to a service industry operation for which environmentally sustainable practices can be implemented and monitored or

access to comprehensive and sufficient information about that operation to allow the candidate to participate fully and actively in implementing and monitoring environmental practices

access to current regulatory documents distributed by key federal state or territory and local government agencies such as plain English legislative publications

access to industry codes standards and accreditation scheme documentation that outline environmental sustainability compliance issues

involvement of key people so that consultative actions can be implemented

Methods of assessment

A range of assessment methods should be used to assess the practical skills and knowledge required to implement and monitor environmentally sustainable work practices The following examples are appropriate for this unit

review of reports prepared by the candidate analysing current workplace practices and resource usage with work plans outlining plans for improved practices inclusive of documented benchmarks

evaluation of procedures developed by the candidate on minimising or negating negative impacts on the environment

direct observation of the candidate conducting consultation and workplace monitoring activity

review of planning and operational activities undertaken as part of a workplace program aimed at improving environmentally sustainable work practices

project or case study to analyse appropriate minimal impact approaches and other measures that work toward improving environmental sustainability

written and oral questioning or interview to assess knowledge of such things as environmental regulatory requirements contents of industry codes of conduct relevant environmental issues and minimal impact techniques and procedures

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SITTPPDA Plan and implement minimal impact operations

SITTPPD004A Plan and implement minimal impact operations

SITTPPDB Plan and develop ecologically sustainable tourism operations

SITTPPD006B Plan and develop ecologically sustainable tourism operations.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors How these skills are applied varies between occupations and qualifications due to the different work functions and contexts

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Compliance may include:

Purchasing strategies may include:

Stakeholders, key personnel and specialists may include:

Techniques and tools may include:

Environmental and resource efficiency improvement plans may include:

Suggestions may include ideas that help to: