Required skills

communication skills to

actively listen to instructions from event management personnel and seek clarification of issues

interact with venue personnel event staging and technical production specialists in a polite professional and friendly manner

initiative and enterprise skills to identify and suggest ways to improve event operations

learning skills to seek and assimilate new knowledge of event staging requirements from event staging specialists

literacy skills to

read and interpret complex event staging documents including plans procedures briefing papers running sheets event registration reports and layout plans for venues or sites

write basic notes messages and simple reports on staging problems

numeracy skills to calculate required numbers of staging resources check numbers of installed staging elements against attendance numbers monitor time against running sheets

planning and organising skills to

prepare and check staging resources in advance of the event

use event plans to guide all activities during the set up of event staging elements

problemsolving skills to

identify missing staging elements during set up and take action to source and provide these

identify deficiencies and discrepancies in installed staging elements and report these to relevant personnel for resolution

selfmanagement skills to manage own speed and timing to meet deadlines for event set up operation and break down

teamwork skills to

work with venue personnel event staging and technical production specialists for smooth service delivery to attendees

provide feedback on event operations and suggest improvements

Required knowledge

basic aspects of different types of events their format and running order

roles and general responsibilities in event staging of

internal event team members venue personnel and external contractors

onsite event manager

basic aspects of event staging products and services including

catering

displays stands and signage

talent

entertainers

speakers

technical equipment and services

audiovisual

lighting

sound

venue or site

layouts

registration areas and equipment

styling

for the specific organisation or event

features of event documentation used to participate in event staging

team structure for instructions reporting and resolution of problems during event operation

procedures and practices for the set up operation and break down of events

environmental and social sustainability procedures for

recycling and disposal of all waste especially hazardous substances

reducing impacts on the lifestyle of neighbouring residents

safety for crowds and the movement of large numbers of attendees

use of energy water and other resources during event set up operation and break down

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

efficiently assist with staging requirements for multiple and diverse events during event set up operation and break down

communicate and work effectively with venue personnel event staging and technical production specialists for smooth service delivery to attendees

integrate knowledge of

basic aspects of event staging products and services

roles and general responsibilities of different personnel in the event staging process

provide event staging support in live time where commercially realistic time pressures and constraints play a key factor

Context of and specific resources for assessment

Assessment must ensure use of

actual events for which event staging support is provided Events may be created for the specific purpose of skills assessment but must have commercial community or business relevance Small personal events are not appropriate as a means of assessing a individuals skills and knowledge

venues and sites where events are operated these can be

real event venues and sites

event venues and sites operated within a training organisation such as auditoria exhibition areas conference rooms restaurants and sporting facilities where real events are staged

venue personnel event staging and technical production specialists with whom the individual can interact

industry current documents used to manage onsite event staging including plans procedures briefing papers running sheets event registration reports and layout plans for venues or sites

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the individual completing tasks during set up operation and break down of events

direct observation using role plays of the individual

participating in preevent briefings and consulting with supervisors to clarify staging requirements

communicating and working effectively with venue personnel event staging and technical production specialists

case studies and problemsolving exercises to allow the individual to identify and suggest solutions for deficiencies and discrepancies in the installation of staging elements

written or oral questioning to assess knowledge of

basic aspects of event staging products and services

roles and general responsibilities of different personnel in the event staging process

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector organisation and job role for example

BSBWORB Work effectively with others

BSBWOR203B Work effectively with others

SITXWHS Participate in safe work practices

Operational documentation may include:

Event may include:

Staging requirements and resources may involve:

Event briefings may involve clarification of:

Plans and proceduresmay manage:

Assistance with staging requirements may involve:

Toliaise may involve:

Operational problemsmay include:

Relevant personnel may include: